I'm having this problem too. Using a Sony HXR NX30E. Manual says to set the "fixed shot/photo" setting to "photo" because if you set it to "fixed shot" you cannot take photos while recording a movie. I have the setting set to "photo", but when i am recording and press the "fixed shot/photo" button on the camcorder, it says "recording of still images is impossible" and displays a small camera symbol with a "stop" circle next to it. If I set it to fixed shot I still get the camera and stop circle symbol but nothing happens when i press the "fixed shot/photo" button. The dual capture should be possible with this camera but it just does not seem to be working for me, despite having the settings the same as stated in the manual. Is this a bug with my particular camera or is there a way to work around this as I really need to be able to take still photos while I'm recording something.