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NX5U Rebate

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glenn mire
NX5U Rebate
on Apr 21, 2014 at 10:29:26 pm

Ok, I've got the camera, LOVE it, updated the firmware to 4.0, found out that the 'FREE' Sony Vega Pro s/w won't run on my iMac and now am trying to find the site to fill out the online Rebate for to send in.

HELP!! The site on the form, http://www.sony.com/NX5Upromo, returns an error code 404: file or folder not found.

Has anyone just purchased the NX5U and had success filling out the online rebate form? This is the April 1-June30 $400 rebate.

No one at Sony can seem to get me that info and I've talked to most everyone, at least twice.


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john lenihan
Re: NX5U Rebate
on Apr 21, 2014 at 11:21:01 pm

It looks like the rebate link goes to a third party processor. Their server is down.

I would try a couple times a day for the next couple days.

If you want, contact the distributor you bought it from and harrass them to harrass Sony. That might get it fixed a little faster.

John

John Lenihan

LeniCam Video Productions
http://www.lenicamvideoproductions.com


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glenn mire
Re: NX5U Rebate
on Apr 22, 2014 at 2:08:33 am

Thanks. I've been trying for over a week now. Will try the number at the other site.


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glenn mire
Re: NX5U Rebate
on Apr 23, 2014 at 1:54:26 am

SUCCESS!!! Ok, first of all, here's the number for the Professional Video Camera department that handles the NX5U and where I got my info: 866-766-9272.
Next, don't bother calling 866.838.0421 or 866.881.1114 for the Rebate Dept as they just ring and ring and finally disconnect :(
If you click the link that Adorama has for their rebate form, http://www.sony.com/NX5Upromo, you'll get an Err 404, file or folder not found.

Here's where you have to go to find the various Sony Promotions for the online entry:
http://www.MerProRebates.com
email is:SonyProRebates@meridinet.com
phone: 800.295.5981

I finally got mine submitted and the paperwork mailed today!!

What a PAIN Sony's system is. NOBODY except this one guy in the Pro Dept had this info.


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