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Loss of Raid

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James Montgomery
Loss of Raid
on Apr 21, 2011 at 1:59:13 pm

I have a curious question. Long story short...I got dragged into a situation where I had to help plug in a hard drive on "Supposed" raid configuration. One Drive had already failed and the other was in degraded status. Come to find out only one drive had a data cable and the other did not...I was told to help plug in the other drive. They system attempted a boot up and no OS disk found. Obviously I was told to plug in the wrong drive. Now I'm getting blamed for causing the disk failure. Plugging in would not cause raid configuration loss....not until it was initialized etc....correct?


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Fred Jodry
Re: Loss of Raid
on Apr 21, 2011 at 11:45:12 pm

Correct, that is, no problem that would not be easily re- detected and set up in a boot or two. You have found a nuisance customer. If the customer starts co-operating again, bring the obvious repair parts and include a fresh cmos/clock battery in the list so that hardware detection does not go sour for want of this. Hang on to your wallet.


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