We are importing mxf files into CatDV Pro from Sony XDCam discs. After importing, we occasionally encounter a clip in a catalog that will not build a preview movie. After each attempt, we get a message that reads "Completed successfully", only there's no preview movie.
We are running CatDV Pro 8.1.11, networked on HP xw8400 workstations running Windows XP Professional.
We are stumped. Any help would be greatly appreciated.
Apologies for the delay. If CatDV does nothing when you try to build a preview that could indicate a preview file with that name already exists so it thinks there's nothing for it to do, even if the file is corrupt and needs to be rebuilt. Check using the Manage Preview Movies command (you may need to enable advanced menus in Preferences to see that command).
I assume there's no obvious difference between this clip and the others that you were able to build previews for?