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Cannot Access Quicktime

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Andrew Saliga
Cannot Access Quicktime
on Jan 6, 2015 at 9:23:40 pm

Since upgrading my computer and therefore OS, I am unable to use CatDV to process transcodes.



I've repaired permission, attempted reinstalls, and also launched the app in 32-bit mode with no resolution.

Mac OS X 19.9.5
CatDV 10.1.2

Andrew Saliga
I/O Specialist/Editor
Steelehouse Productions
http://www.steelehouse.com


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Eric Strand
Re: Cannot Access Quicktime
on Jan 8, 2015 at 4:37:32 pm

A few of my guys on Yosemite had an issue. I forget if it's this exact one but this solution on Squarebox's site helped:
http://www.squarebox.com/catdv-running-yosemite-osx-10-10/

@ericstrand11


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Andrew Saliga
Re: Cannot Access Quicktime
on Jan 8, 2015 at 10:51:43 pm

Thanks man. I have tried that solve to, but to no avail. Not sure what the deal is...

I'll try reaching out to their support team.

Andrew Saliga
I/O Specialist/Editor
Steelehouse Productions
http://www.steelehouse.com


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bryson jones
Re: Cannot Access Quicktime
on Jan 9, 2015 at 5:26:58 pm

Andrew,

You may want to try re-running the 10.9.5 combo updater (you mentioned re-installs but not sure if that means OS too.) Just to see if QT had an issue on the update.

We've not seen that to date. Also, if you have other machines running CatDV, are they seeing this too?

bryson

bryson "at" northshoreautomation.com

northshoreautomation.com


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Andrew Saliga
Re: Cannot Access Quicktime
on Jan 12, 2015 at 9:10:01 pm

Thanks Bryson.

I went ahead and upgraded to version 11. This resolved the issue.

CatDV 10 requires a 32-bit version of Java 1.6 or 1.7. The latest provided via Mac OS updates is 64-bit Java 8.

Andrew Saliga
I/O Specialist/Editor
Steelehouse Productions
http://www.steelehouse.com


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