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WORKER: H elper Process Died - Extracting Thumbnails - Mac OS 10.9.5 / Worker 5

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Leonid Nekrasov
WORKER: H elper Process Died - Extracting Thumbnails - Mac OS 10.9.5 / Worker 5
on Oct 29, 2014 at 3:33:49 pm

Hello Everybody,

I became a Worker Job failed. The job crashes by trying to extract thumbnails for publishing to a catalog. Every time I became a status ā€˛Helper process died".

The Job successes if I disable the Thumbnail option on Import.

My Setup:

Mac OS 10.9.5
Java 8 u25
JavaVM 14.9.0
CatDV Worker 5.1.2 (also 5.0.8 failures)

It works on another setup:

Mac OS 10.6.8 Server
JavaVM 13.9.3
CatDV Worker 5.0.8


I also tried...
- different video formats.
- Repair Permissions
- Restart
- Worker 5.0.8
- Updating Java to v8

Any Idea what I can try else?

Leo

LinkedIn: http://goo.gl/CPSnl


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