FORUMS: list search recent posts

CatDV Server Installation Fail

COW Forums : Square Box CatDV

<< PREVIOUS   •   VIEW ALL   •   PRINT   •   NEXT >>
Scott Goddard
CatDV Server Installation Fail
on Nov 4, 2013 at 11:40:02 am

Running Clean install of OS X 10.8.5
Installed MySQL: 5.5.34 MySQL Community Server (I am running an older version to be compatible with a migration from Linux, under squarebox's reccomendations. This should not cause an issue)

Tested MySQL using /usr/local/mysql/bin/mysql
MySQL is running, also confirmed in the PreferencesPane

Attempt to install CatDV Server 6.8.1. Install runs and installation fails.

Here's the fail log:

Nov 4 12:29:05 Server2s-Mac-mini.local installd[1561]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “serverRoot.pkg”." UserInfo=0x7fb03be062e0 {NSFilePath=./preflight, NSURL=file://localhost/Volumes/CatDV%20Server/Install%20CatDV%20Server.mpkg/Contents/Packages/serverRoot.pkg, PKInstallPackageIdentifier=squarebox.catdv.server, NSLocalizedDescription=An error occurred while running scripts from the package “serverRoot.pkg”.} {
NSFilePath = "./preflight";
NSLocalizedDescription = "An error occurred while running scripts from the package U201cserverRoot.pkgU201d.";
NSURL = "file://localhost/Volumes/CatDV%20Server/Install%20CatDV%20Server.mpkg/Contents/Packages/serverRoot.pkg";
PKInstallPackageIdentifier = "squarebox.catdv.server";
}
Nov 4 12:29:06 Server2s-Mac-mini.local Installer[1547]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
Nov 4 12:29:06 Server2s-Mac-mini.local Installer[1547]: Displaying 'Install Failed' UI.
Nov 4 12:29:06 Server2s-Mac-mini.local Installer[1547]: 'Install Failed' UI displayed message:'The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'.



Any idea on the issue here?

Scott Goddard

Neo Verite Limited
http://neoverite.com


Return to posts index

Tim Jones
Re: CatDV Server Installation Fail
on Nov 4, 2013 at 1:52:31 pm

Can you run the CatDV Desktop app on that same system? You don't have to leave it installed, it's just another good test. Also, what does the "Everything" log display? There may be additional messages there to indicate what the failure was that don't get into the Errors Only log output.

I would start by checking the installation of Java that you are using. In Mavericks, Apple sends you to Oracle, but in 10.7, you should be downloading the JRE 6 package from Apple.

Tim
--
Tim Jones
CTO - TOLIS Group, Inc.
http://www.productionbackup.com
BRU ... because it's the RESTORE that matters!


Return to posts index

Scott Goddard
Re: CatDV Server Installation Fail
on Nov 4, 2013 at 2:10:06 pm

Hi Tim,

I have a feeling that it is a corrupted download of the image. Unfortunately I cannot download a new one as the Squarebox downloads page is currently down:

http://www.squarebox.com/download/

I managed to find an old 6.7 install and that worked. I then found a 6.8.0 and that also worked so I believe it is a problem with my 6.8.1 dmg. Which is strange, as I have used this image before from another drive.

Thanks for the advice anyhow. I will report back if I find the error.

Scott Goddard

Neo Verite Limited
http://neoverite.com


Return to posts index


bryson jones
Re: CatDV Server Installation Fail
on Nov 4, 2013 at 6:16:09 pm

It looks like an install script failure. I'd just report that to support.

bryson

bryson "at" northshoreautomation.com

northshoreautomation.com


Return to posts index

<< PREVIOUS   •   VIEW ALL   •   PRINT   •   NEXT >>
© 2017 CreativeCOW.net All Rights Reserved
[TOP]