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Will Fortune
Worker Movie Conversion Failures
on Nov 29, 2011 at 3:15:36 pm

Hi all,

I'm getting errors in Worker Node with a movie conversion watch action I've set up. It seems that any QT or mp3 which has to buffer when I first open it in Quicktime 7, will result in a failure when Worker trys to crunch it. Since the Quicktime engine is doing the transcoding, I decided to try it manually. As I suspected, the Export function in Quicktime is grayed out until the video has fully buffered. I'm guessing this is what is causing Worker to fail. Is there a way to tell Worker to buffer movies completely before it attempts to crunch them?

Thank you!


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bryson jones
Re: Worker Movie Conversion Failures
on Nov 29, 2011 at 4:54:38 pm

If quicktime is bonking, that's a tough on. What's the media format and what storage are they coming off of? Is it a local drive or something off of the internet?

bryson

bryson "at" hidefcowboy.com

hidefcowboy.com


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Jon T Foster
Re: Worker Movie Conversion Failures
on Nov 30, 2011 at 8:39:32 pm

Is this a non-native Quicktime file...like a WMV or some MPEG or DIVX variant that is using Perian to open in QT player?

Jon Foster


Sales Engineer


Niche Video Products, Inc.


Atlanta, GA



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Rolf Howarth
Re: Worker Movie Conversion Failures
on Dec 7, 2011 at 6:42:17 pm

That's interesting, I don't think I've seen that before but what you describe certainly sounds possible, but something we should be able to fix if necessary. Could you send a CatDV Worker Log that shows the error to support@squarebox.co.uk so we can investigate further please?

What kind of file are you processing? Is it a reference movie with content it has to load over the network or is it particularly long? I'm curious why it takes a while to load - just opening up an mp3 should be near instantaneous normally.



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