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Eric Strand
Web Client User Access
on Oct 23, 2011 at 6:30:38 pm

Hello all,

The company I'm with has been demoing and looking into CatDV for the past several months. While there tons of strengths to the program our biggest issues have been with the web client. It was our understanding that we could grant clients web client access to their catalogs without seeing other clients' catalogs. Even the CatDV website says "Use Enterprise Server users, groups and permissions to log on and determine which assets the user can access".

However, we have not been able to figure out how to do this/how it works? Is the web client not built for this type of use? Essentially we need Client A to see all their catalogs, Client B to see their catalogs without seeing Client A's, etc.

Thanks in advance.


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Rolf Howarth
Re: Web Client User Access
on Oct 23, 2011 at 10:01:09 pm

You have two choices, depending on how many clients you have and whether you want one client to have more than one login account for different people.

The simplest approach would be to create a role called External Clients and give that role permission to view their own catalogs only. That basically means unchecking ALL the permission options for that role. You can include the "Edit own catalogs" permission if you want but make sure you uncheck the "Read other users' catalogs" option. Then, either open the catalog from CatDV Pro, use Edit > Catalog Details from the menu, or right click on a catalog in the catalog tree and choose Catalog Info, to bring up the catalog details panel where you can view the group and user the catalog belongs to. If you're an administrator you can change the owner user to be that of the appropriate client. (Alternatively, if you're not the administrator, just make sure you log on as the relevant client when you first publish the catalog to the server.)

A more complicated solution but which potentially gives you more control is to create a separate production group for each client. Each external user will belong to just one production group and can see all catalogs that belong to that group, but if you have a lot of clients there will be more work involved in creating all the groups and roles. Obviously your in-house staff will need access to multiple production groups, unless they work exclusively for one client, so you can either give them access to the wild card "system" group or explicitly give their role access to all the groups they work on.



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Eric Strand
Re: Web Client User Access
on Oct 24, 2011 at 4:39:06 pm

Thanks Rolf, that certainly helps and is great information.

Another quick question for you (or anyone), is it possible for roles to see some custom user fields or tabs in the web client but not others? We have seem to be able to do it in the desktop version but was wondering if it was possible for the web client.

Thanks.


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Rolf Howarth
Re: Web Client User Access
on Oct 24, 2011 at 4:48:48 pm

Not currently I'm afraid but we hope to add this at some point.



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bryson jones
Re: Web Client User Access
on Oct 24, 2011 at 5:39:04 pm

You bring up one of the harder concepts to grasp in the CatDV system.

Managing access to clips through the balance of Catalogs, vs. Production Groups vs. Roles.

As I paraphrase Kevin Duggan, "often the way you think you'll do it, is not the way you do it."

In the end, it's easy once you dig in and see how the permissions structure works but it's not obvious at first glance.

Using the Worker to move clips in and out of the user's catalog is also a good thing to explore. By moving clips based on a metadata flag, you can make them appear (and disappear) in the client's catalog.

bryson

bryson "at" hidefcowboy.com

hidefcowboy.com


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Eric Strand
Re: Web Client User Access
on Oct 25, 2011 at 12:25:19 am

Thanks for the info guys, too bad more companies aren't like this. Keep up the good work!


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