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Bug in query results

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Valentin Chernov
Bug in query results
on May 20, 2011 at 8:16:13 am

Hi all!

Our users found one bug in CatDV.
I've made some screenshots to describe this bug.
Please, look at picture catalog_content.jpg.
You see one selected clip with 5 different thumbnails.
But when I use query mechanism to locate this clip, in query results (query_results.jpg) we can see 5 thumbnails that are the same as clip poster.
I've made this test on both platforms (Mac and PC) and results were the same.
We use CatDV Pro version 8.1.11


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bryson jones
Re: Bug in query results
on May 21, 2011 at 5:43:50 pm

I've seen this a lot myself.

We usually use the "Build Thumbnails... command to rebuild them.

Maybe see if that gets them straight or if the query still shows them?

bryson

bryson "at" hidefcowboy.com

hidefcowboy.com


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Matthew Stamos
Re: Bug in query results
on May 22, 2011 at 3:04:10 pm

Bryson rebuild only helps until you query again, nice catch Valentine.


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bryson jones
Re: Bug in query results
on May 22, 2011 at 4:58:45 pm

Doh! Roooolf!

bryson

bryson "at" hidefcowboy.com

hidefcowboy.com


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Rolf Howarth
Re: Bug in query results
on May 25, 2011 at 7:26:42 am

Are you saying the wrong thumbnails are shown (thumbnails from a different clip) or that only one thumbnail from each clip is shown?

If the wrong thumbnail is shown that's bceause you are sharing thumbnails based on tape and timecode but the tape name isn't unique. There's a preference option to turn that off.

I think you're complaining that only the poster thumbnail is shown after performing a query. That's an optimisation to speed up showing query results in some situations (if you have a lot of thumbnails it can take a while to copy them all across the network, which isn't necessary if you're using a grid view for example). If you click the advanced checkbox in the query window there's an option there to "Return additional thumbnails". That should be done automatically if you open a catalog for editing, but isn't always in other situations.



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bryson jones
Re: Bug in query results
on May 25, 2011 at 3:31:17 pm

Ya learn something new everyday.

Thanks Rolf!

bryson

bryson "at" hidefcowboy.com

hidefcowboy.com


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Matthew Stamos
Re: Bug in query results
on May 25, 2011 at 7:23:51 pm

That is a new tip for me too!


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