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10.0.2 wont install on my system

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Adam Claude Jones
10.0.2 wont install on my system
on Dec 17, 2013 at 8:55:53 pm

I'm getting an error when trying to install 10.0.2 on my Windows 7 system. I get a dialog box saying:

The cabinet file "product.cab" required for this installation is corrupt and cannot be used. This could indicate a network error, an error reading from the CD-ROM, or a problem with this package.

Any ideas what could be wrong?

I was running Resolve 9 just fine on this machine. But haven't yet tried V10.

Thanks.


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Peter Chamberlain
Re: 10.0.2 wont install on my system
on Dec 18, 2013 at 1:01:36 am

Hi, can you download, again, v10.0.2 from the BMD support web site. Uninstall v9 then install v10.
Peter


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Adam Claude Jones
Re: 10.0.2 wont install on my system
on Dec 18, 2013 at 9:52:18 pm

Peter, V9 seems uninstalled now. Although I didn't manually uninstall it, but rather tried upgrading it, it is now somehow gone from my drive.

You think I should download V10 again because you think it is corrupted?
Thanks.


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Peter Chamberlain
Re: 10.0.2 wont install on my system
on Dec 19, 2013 at 1:23:27 am

Yes


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