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Resolve 12 not seeing Teranex 2D anymore

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Dave Harrison
Resolve 12 not seeing Teranex 2D anymore
on May 19, 2016 at 2:49:35 pm

Hi all,

Yesterday, I had Teranex 2D Setup v4.2 running, and Resolve 12.3.2 could see the Teranex. Today, I updated to v4.5 + Teranex firmware update, now Resolve no longer sees the Teranex.

I've rebooted the unit and the mac. The Thunderbolt light on the front of the Teranex lights when connected to the Mac, so the unit does see the connection. Any thoughts?

---------------------------
new Mac Pro (late 2013) 3GHz 8-core, AMD D700, 64GB RAM, Yosemite 10.10.5


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Dave Harrison
Re: Resolve 12 not seeing Teranex 2D anymore--solved
on May 19, 2016 at 8:08:20 pm
Last Edited By Dave Harrison on May 19, 2016 at 8:08:51 pm

I found the answer to my issue. Before the update, I didn't have nor need BlackMagic Desktop Video installed (running on AJA I/O), and the output from Resolve to Teranex worked fine. With this update, Desktop Video has to be installed (AJA I/O still connected--no conflict).


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