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Resolve crashes when viewing F65 footage in Windows - both v9.03 and 9.04

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Francis Hanneman
Resolve crashes when viewing F65 footage in Windows - both v9.03 and 9.04
on Dec 4, 2012 at 2:29:37 pm

I can import F65 RAW footage film into the Media Pool, but when my mouse scrolls over the icon to preview the content, Resolve crashes. I can't play the footage without Resolve crashing, but if I go straight to the delivery tab, I can transcode one of two files before Resolve crashes.

This happens on windows 7 64bit, with the full version of Resolve. I tried with Resolve versions 9.03 and 9.04. I tried installing the Sony F65 RAW viewer, thinking maybe it was a missing codec issue. When I tried to view the F65 MXF clips with F65 RAW Viewer, I didn't see any clips!

I tried the clips on my Mac Pro, and the clips show up and play fine in both F65 RAW and Resolve.

Any ideas?

http://www.synchrostudios.com
Stereographer / Online Editor / Colorist


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Dan Moran
Re: Resolve crashes when viewing F65 footage in Windows - both v9.03 and 9.04
on Dec 4, 2012 at 4:30:50 pm

Hey Francis,

What GPU are you using? Also what is your project resolution?

My gut instinct is your GPU may not have enough memory if your running it at 4k.

--

Dan Moran
Colourist
Smoke & Mirrors: London
http://www.danmorancolor.com/blog


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Francis Hanneman
Re: Resolve crashes when viewing F65 footage in Windows - both v9.03 and 9.04
on Dec 4, 2012 at 5:18:28 pm

project resolution is 4K - but I also tried with a project resolution at 1920x1080

on the windows machine:
GPU is GTX690 - 4096 MB (2048 MB per GPU) GDDR5
GUI is Quadro 4000

when I tried to play it in the Mac Pro, it didn't even have a GPU installed, and it played without crashing

http://www.synchrostudios.com
Stereographer / Online Editor / Colorist


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Francis Hanneman
Re: Resolve crashes when viewing F65 footage in Windows - both v9.03 and 9.04
on Dec 12, 2012 at 6:54:56 pm

Found the problem -

F65 MXF clips had been transferred to PC from an HFS external drive using Boot Camp drivers, and somehow, this altered the read-write functions of the files and led to the crashes.

I re-transferred the files to PC using Paragon HFS, and the files worked fine.

Can get real-time playback with 4K files + CC and NR nodes... with 2 GTX 690s - very happy now!!

http://www.synchrostudios.com
Stereographer / Online Editor / Colorist


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