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Clips and thumbnails become black

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Mathieu Marano
Clips and thumbnails become black
on Oct 11, 2012 at 3:08:26 am

Hi,
I have this weird problem on Resolve 9. I load clips in the Media pool and conform an XML to these clips. THe more I go through the timeline, the more clips loose their thumbnails and just become black. I eventually have to restart the software to get them back. Any clue?

Thanks

I work on a Macbook Pro Retina with a 650M and 16G RAM.

Mathieu Marano
offline/online editor - motion graphics - Post-prod director - DaVinci Resolve operator
http://www.ilovehue.net

Administrator of the Montreal Final Cut User Group
http://www.finalcutmtl.org


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Mathieu Marano
Re: Clips and thumbnails become black
on Oct 11, 2012 at 4:11:57 am

It looks like it mostly happens when I spend too much time in the CONFORM page.

Mathieu Marano
offline/online editor - motion graphics - Post-prod director - DaVinci Resolve operator
http://www.ilovehue.net

Administrator of the Montreal Final Cut User Group
http://www.finalcutmtl.org


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Dwaine Maggart
Re: Clips and thumbnails become black
on Oct 11, 2012 at 5:42:38 pm

Are you using Mountain Lion 10.8.2 and the 5.0.36 CUDA driver?

Dwaine Maggart
Blackmagic Design DaVinci Support


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Mathieu Marano
Re: Clips and thumbnails become black
on Oct 12, 2012 at 1:50:11 am

Postitive, I'm on 10.8.2, Cuda 5.0.36 and Resolve 9.0.1.) could send you a screen grab if it could help.

Mathieu Marano
offline/online editor - motion graphics - Post-prod director - DaVinci Resolve operator
http://www.ilovehue.net

Administrator of the Montreal Final Cut User Group
http://www.finalcutmtl.org


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Nikolai Vavilov
Re: Clips and thumbnails become black
on Oct 12, 2012 at 7:48:31 am

Same problem on 10.7.4, Resolve 9.0.1., GTX285GUI, 2xGTX570 GPU. latest CUDA. Working mostly with R3D's.


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Peter Berg
Re: Clips and thumbnails become black
on Oct 13, 2012 at 12:19:29 am

I get that too. I'm on Resolve 9.0.1 on Windows 7. I just wrote it off to the software still having some bugs and not being stabilized yet. But good to bring it up so hopefully they can get it back to the standard they had with Resolve 8.

-Peter


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Liam Ward
Re: Clips and thumbnails become black
on Oct 17, 2012 at 5:16:24 pm

Having the same problem as well -

10.7.5 / NVIDIA GT 120 / NVIDIA Quadro 4000 / RED Rocket / DeckLink HD Extreme 3D+

Liam Ward
Sinking Ship Entertainment


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Mathieu Marano
Re: Clips and thumbnails become black
on Oct 21, 2012 at 2:51:46 pm

I still have the same problem with 9.0.2.

Mathieu Marano
offline/online editor - motion graphics - Post-prod director - DaVinci Resolve operator
http://www.ilovehue.net

Administrator of the Montreal Final Cut User Group
http://www.finalcutmtl.org


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Liam Ward
Re: Clips and thumbnails become black
on Oct 31, 2012 at 2:36:46 pm

Still having the same problem - despite updating:

All 3 versions of Resolve, Updating through 2 different CUDA versions and updating RED Rocket Firmware and still having the same issue...

Please fix this.... It's starting to get old.

Liam Ward
Sinking Ship Entertainment


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Liam Ward
Re: Clips and thumbnails become black
on Nov 6, 2012 at 4:11:39 pm

I became too frustrated with constantly relaunching software, loosing clips to black and pulled the Red Rocket card from my system, all clips are now popping up perfectly.

However episode render time has gone from 22 mins, to 4 and a half hours... and there is a rather expensive piece of hardware sitting next to me on the desk instead of in the box.

Liam.

Liam Ward
Sinking Ship Entertainment


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arthurfurtado
Re: Clips and thumbnails become black
on Nov 7, 2012 at 6:27:12 pm

Same issue here.

I reinstalled de CUDA drivers and worked. After one boot it became black media again.

I'm using a Macbook Pro Mid 2011, 8 Gbs RAM with Cinema Display 27"

I'm going to try a MacPro, but it's very disappointing this kind of thing.



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Wes Greene
Re: Clips and thumbnails become black
on Feb 6, 2013 at 6:16:57 am

I've bumped this as I'm having the same problem and can't find a solution anywhere.

I am using Resolve 9.1.0lite.071, latest Cuda drivers 5.0.37 on Mac 10.8.2

Basically I've moved a project to this computer. The Resolve project opens up nicely, showing the existing project with grades and timelines. The media clips are all sitting in the media pool but show as black thumbnails and no picture appears in the viewer.

Any suggestions?


thanks
wes



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Björn Ahlstedt
Re: Clips and thumbnails become black
on May 11, 2013 at 3:11:00 pm

Hi to all having the black clip syndrome.. I found something that may work for you. If at all, you have any special characters in either the folder names or the file names of your video clips, you will have the black clip issue.

The guy who handed off the videos for me to grade had a folder name with an * and an è. I changed those out. I then proceeded:

Go to my media pool under the media section in Resolve.
Test right+click and changing the parent directory. Update the name of the folder changed and voila!

The clip is updated.

I selected all the remaining clips and did the same.

It then didn't work for two additional clips, but can you guess why? One of those clips had a "é" in the name and the other had another "é" and "&" symbol. It likes to replace the "é" with a question mark in resolve -- a little clue maybe?

The folder name change is updated by "Change the parent diretory".
The file name change is updated by adding those clips back in to the media pool and then adding the clip back in the timeline. The two I had problems with automatically received their correct grading magically.

Hope this "resolves" pun intended, your issues with the black clips!


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Bruce Newton
Re: Clips and thumbnails become black
on May 12, 2014 at 12:35:41 pm

I'm having this issue with Resolve 10.1.4 Lite
I'm grading a 20 minute film which was shot at Red Code 3:1.
Media is on Thunderbolt Drives - 7TB of footage.
When I open the project the thumbnails are there in the media pool but as I begin to work they start to disappear one by one over a period of time.
If I right click in the media pool and "reveal in finder" the correct clip is found - no problem.
I was having the same issue when this project was on firewire 800 drives.
I am working in Mavericks.
I have tried on three different Macs.
Please help!!!
Thanks!


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Adriel de la Torre
Re: Clips and thumbnails become black
on Jul 12, 2014 at 3:44:56 am

Found a solution here?:
http://forum.blackmagicdesign.com/viewtopic.php?f=3&t=13196


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