I just purchased a MC Color control panel, but got already stuck after the installation. It shows up in the EuControl Settings but only under "All surfaces" and I can't add it to "My Surfaces".
Anyone any ideas?
Getting this going at first on my Mac was a bit of a headache (I had no problems setting it up with Windows 7) Seems Mac's builtin firewall doesn't play well with eucontrol on my machine at least. Once I disabled it, it was smooth sailing. Check your network settings to see if it's getting an IP address and you're connected to ethernet port 1.
On my machine, Eucontrol also doesn't work well after the computer sleeps. In system preferences, in the Eucon preference pane I disabled the automatic startup of eucontrol. so now it works consistently if I start the panel up first, wait a few seconds and then start Eucontrol. Start Resolve only when the eucontrol icon turns black.
Ethernet setup kind of sucks but once it's good you'll find it's a great panel.
2008 MacPro 2 x 2.8 Quad Xeon
ATI Radeon HD 5770
Nvidia GeForce GTX 470
Euphonix MC Color
Blackmagic Decklink HD Pro(DL)
thanks for your answer.
The built in firewall was already disabled. Our office's network is managed by an external IT firm so I haven't got any user access to check IP hand out, etc. I'll get our IT person to come in so we can work out why it doesn't get an IP address assigned.