please send the system profile and the crashlog to suport at coremelt dot com
In all cases we need a system profile in order to diagnose your problem. To generate a system profile go to "about this mac" from the Apple Menu then click the "More Info..." button. Then click "System Report" to start the system information application. Then go to the "File" menu and select "save" and save the complete system profile as a SPX file. Please send that file to us as an email attachment.
Crashlog / Console messages
If your host application crashes there will be a crashlog file generated, this is in your user directory in the following location "/Macintosh HD/Users/*Your User Name*/Library/Logs/CrashReporter/" with the name of the host application, eg Final Cut Pro crashes will be called "Final Cut Pro.crash.log".
The Final Cut Pro crash.log file will help us to see what is going wrong.