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Problem with TrackX

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Karl Grand'Maison
Problem with TrackX
on Sep 14, 2015 at 10:30:06 am

Hi,

I have a problem with the FCPX plugin, Track X.
After exportation, I realize that the animation I put in the Drop Zone
is invisible. After realizing that, I tried to fix it and made a compound clip
with my initial clip and the track X clip and it made the same thing as the exportation and then it's worst, I can't go back.
I can only see the videoclip and the text animation doesn't exist at all.
I tried to remake the effect, but when I choose my animation in the Drop Zone,
it doesn't appear on my clip.

My project is for an important costumer of me and my dead line is coming really fast.
I really need help!

Thank you very much.

Karl


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Eberhard Ammelt
Re: Problem with TrackX
on Sep 15, 2015 at 3:56:22 pm

Hello,

which FCP X version do you use, and are you using the latest version of TrackX?
Does it work if you just render the clip with the animation in the drop zone?
Did you add your compound clip with the animation inside to your timeline? If not please try and disable the compound clip in the timeline.

Eberhard


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Karl Grand'Maison
Re: Problem with TrackX
on Sep 18, 2015 at 5:34:23 pm

Hello!

I'm using the last version of Final Cut and I'm running the last version of Yosemite.
Normally, at first I can see my what I put in the DropZone. It's when I export it or put it in a compound clip that the text that I tracked disapear.

I honestly really don't know what to do!


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Eberhard Ammelt
Re: Problem with TrackX
on Sep 21, 2015 at 8:44:08 am

Does it make a difference if you optimize your clip to insert?
Does this problem occur with a certain clip only? If so, could you please provide this clip, e.g. upload it to DropBox?
Can you please check the system log for related error messages when you put the clip in the drop zone and render the clip?
You can find the system log when you open the Console application and choose „All Messages" from the list. Then please search for recent messages from FCP X. Please send these messages to me.

Eberhard


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