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Error Message When Trying to Track My Footage

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Chris Messineo
Error Message When Trying to Track My Footage
on Jun 21, 2015 at 6:54:48 pm

I'm getting the following error when I try to use the Simple Tracker with my footage.

Video decompression failed with error: (-12350).
Please try to transcode this video to ProRes and try again.

The footage in questions is a .mov file with h.264 compression from a Panasonic AF100.

Any idea why this is happening and will I really need to transcode all my footage to get TrackX to work?

Chris


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Eberhard Ammelt
Re: Error Message When Trying to Track My Footage
on Jun 22, 2015 at 7:44:27 am

Hello,

this error is returned by the video decoder. Currently you can only transcode your video to ProRes when this error occurs.
Can you please provide a short portion of your original video, so I can test it myself?

Regards, Eberhard


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Chris Messineo
Re: Error Message When Trying to Track My Footage
on Jun 22, 2015 at 12:37:41 pm
Last Edited By Chris Messineo on Jun 22, 2015 at 12:44:15 pm

Where do you want me to send the video sample?


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Eberhard Ammelt
Re: Error Message When Trying to Track My Footage
on Jun 22, 2015 at 4:20:54 pm

Can you upload the video to some online file hoster e.g. dropbox and send me the download link?

Eberhard


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Chris Messineo
Re: Error Message When Trying to Track My Footage
on Jun 22, 2015 at 5:23:43 pm

I don't use dropbox or have any place to post it.

If you don't want to post your email - just email me at cmessineo@yahoo.com and I'll send it to you (I can send you a small file to test with).

Chris Messineo
Off Stage Films


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Eberhard Ammelt
Re: Error Message When Trying to Track My Footage
on Jun 22, 2015 at 5:50:36 pm

I've sent you an email.

Eberhard


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Chris Messineo
Re: Error Message When Trying to Track My Footage
on Jun 22, 2015 at 6:16:20 pm

I've sent the file. Thanks!

Chris Messineo
Off Stage Films


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