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PMW-100 Audio issues

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Dre Mark
PMW-100 Audio issues
on Apr 28, 2017 at 1:53:27 pm

Hey everyone. I started a new job and they have the PWM-100 XDcam. Not sure how long they've had it or how it's been cared for/used in the past. After rummaging through boxes of equipment, finally found the battery & charger, found an external shotgun mic for it and was testing it out.

When I monitor the audio with headphones, everything is fine. I can hear audio, mic works. However when I play it back on my computer from the SD card, no audio has been recorded.

I've tried both an external mic and the internal mics -- same result. Yes, I have all the settings for internal/external, audio levels, etc. correct. No, it's not set on interval or frame recording which would cause audio to not be recorded.

Any ideas? We need it for a press conference Monday.

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