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FS7 card won't play on XDS-PD1000

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Dale West
FS7 card won't play on XDS-PD1000
on Mar 10, 2015 at 2:42:41 pm

Here is an issue that probably doesn't come up often.
Did a shoot the other night for one of the networks. Used F-55, FS7 and F-800 all in 720/59.9. Playout was via
the Sony XDS-PD1000. Firmware version is 2.3.1 on the deck. The cameras are all with latest firmware.
Obviously the disk played as did the card from the F-55. The card from the FS7 (XQD G Series 64Gb) with a sony XQD express adapter (QDA-EX1) did not play. We tried it in two decks same result. Would like to hear thoughts from those in the know.
Thanks

dale west

Dale West Video
North Miami, FL
305-588-2683
dale@dalewestvideo.tv


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Ian Cook
Re: FS7 card won't play on XDS-PD1000
on Mar 10, 2015 at 3:49:03 pm

I have this working on an XDCAM Station with v 2.65. I'd call this into support so we can help get the deck updated and test this. As long as you shoot MPEG on the FS7 this should work.


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Dale West
Re: FS7 card won't play on XDS-PD1000
on Mar 10, 2015 at 3:50:41 pm

Those were our thoughts as well. The deck owner is currently dealing with support.
Thanks

Dale West Video
North Miami, FL
305-588-2683
dale@dalewestvideo.tv


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Dale West
Re: FS7 card won't play on XDS-PD1000
on Mar 10, 2015 at 3:59:01 pm

Can you give us a link to find that version of firmware. Again for the 1000

Dale West Video
North Miami, FL
305-588-2683
dale@dalewestvideo.tv


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Ian Cook
Re: FS7 card won't play on XDS-PD1000
on Mar 10, 2015 at 4:17:17 pm

no, it's not on the web. we have to provide it through support and it requires logging into the deck's maintenance web page. we can walk you or the owner through it. i believe one of our support engineers is speaking with him now.


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Dale West
Re: FS7 card won't play on XDS-PD1000
on Mar 10, 2015 at 4:19:33 pm

Yes They have been talking Again Thank you for your input

Dale West Video
North Miami, FL
305-588-2683
dale@dalewestvideo.tv


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Dale West
Re: FS7 card won't play on XDS-PD1000
on Mar 10, 2015 at 5:44:19 pm

Update installed and it works perfectly.
Thanks

Dale West Video
North Miami, FL
305-588-2683
dale@dalewestvideo.tv


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Ian Cook
Re: FS7 card won't play on XDS-PD1000
on Mar 10, 2015 at 5:54:51 pm

Awesome, thanks for the follow up


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