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f900 software fault

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Michael Brennan
f900 software fault
on Sep 16, 2006 at 4:13:08 pm

This one is on most/all f900s (excluding new f900r)

The assignable switch if selected to engauge gain does so on top of the setting on the side of the camera.
ie 12db in assignable as well as +3db on switch on side of camera produces 15db BUT the viewfinder display only displays the setting on the side switch, in this example +3db.

Mike Brennan


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tony salgado
f900R software fault
on Sep 16, 2006 at 5:03:51 pm



Another unrelated assignable switch feature which is missing from the 900R is the ability to "assign record, or lens return to assignable switch #2." The 900H/3 allowed mixing the two functions to either assignable #1 or 2.


Currently only assignable #1 can have either record or lens return assigned as one of the many options.

Which leaves the turbo gain switch as the only option for assigning the "record" function to the operator side of the camera. It is standard practice over here to have the two assignable switches to lens return and record which makes it a major bummer that the 900R cannot do this.

However I have discovered a problem with the 900R when A) assignable #1 button is set to "lens return" and B) turbo gain is set to "record" when you activate the assignable #1 button the "lens return" function will not operate. Pressing the turbo gain button will allow the record function to operate however.

It is the combination of the two functions (lens return and record) to the assignable one and turbo rec which cause this hickup to take place.

I have tested this on several 900R to verify the problem.


Have you seen this issue on the 900R camera heads over there Michael?



Tony Salgado


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Michael Brennan
Re: f900R software fault
on Sep 17, 2006 at 8:13:07 am

Hi Tony,


Will mention it to the UK product manager who has just raised an engineering bulletin about the assignable gain switch fault, he can do another one for the f900R!

Very poor show that the end user has to find these faults out in isolation and at their own expense!


What is the situation in the states? over here so I'm told, the camera is sold by resellers with an agreed inbuilt $$ figure to cover the resellers in-house technicians labour for warrenty claims . So buy a camera for $80k and lets say $1k (guess) has been kept aside to pay the labour of potential warrenty claims as Sony doesn't want to deal direct with the customer and resellers have bases geographically closer.

The inheret problem is that resellers are hardly going to call up every customer to say come in with your camera so our engneer can spend 2 hours updating your software or fixing what they regard, as a minor fault. Every call they make will cost them money.

Keep them in the dark seems to be the practice.

Is this the case in the states? other regions?


Mike Brennan





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tony salgado
Re: f900R software fault
on Sep 17, 2006 at 5:25:01 pm




Hi Michael,



I can't say if that is the case here in the states as I only rent the camera.



Tony Salgado


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Utah crew
Re: f900 software fault
on Nov 22, 2006 at 7:30:05 pm

We work at a privately owned motion picture studio. We retired our two 900's this past month and have just received two new 900-Rs. We have spent the morning baffled by this same problem (assigning the turbo to record and the assignable 1 to lens return) and finding that we are unable to activate the return. We are using cine lenses so don't have the ability to test the return switch on an 'ENG' style lens. Just got off the phone with Sony technical help and they were unable to help rectify the problem. They seemed concerned that we might not have the correct software install. Said they would get back with us on this issue.




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