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Daniel Heen
http/network setup
on Dec 15, 2008 at 2:54:58 pm

Hi!
I'm trying to enable the network settings on our SRW-5500. I've managed to set the ip settings. I can ping it and reach it from a web browser, but don't know what username and/or password to use.
The documentation on this machine is limited to say the least. No info on the subject what so ever as I can see in both the installation manual and the user manual. Not many hits in google either..

Any help would be greatly appreciated.

Thanks!
-Daniel

PS!
Great that there finally is a forum for these machines:)


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Dino Sanacory
Re: http/network setup
on Dec 15, 2008 at 7:14:07 pm

I would call Sony.

Sony TAN: Technical Assistance Network
866-766-9272, Option 1

Get the serial number before you call as they will ask for that. This may be one of the lesser known free resources for help from Sony.

You will be speaking to an engineer, probably in New Jersey. The person you talk to will most likely have an attitude or an accent but they will also have an answer.

Please let us know how it works out as I'm sure very few people (myself included) have ever explored this feature.


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Daniel Heen
Re: http/network setup
on Dec 15, 2008 at 8:39:09 pm

Hey Dino!

Thanks for the tip. I'll let you know how it goes. Would be great to get this feature working :)

-Daniel


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Mathieu Marano
Re: http/network setup
on Dec 19, 2008 at 4:44:09 pm

I called for the question and they refered me to the operation line:

800-883-6817

Mathieu Marano
online editor - motion graphics - Post-prod director
Directeur technique de post-production
Le Bureau de post production

Administrator of the Montreal Final Cut User Group
http://www.finalcutmtl.org


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Daniel Heen
Re: http/network setup
on Dec 20, 2008 at 12:32:05 pm

Hey Guys!

Sorry for the tardy follow up on this subject. Because of a tremendous load at work and different time zones I haven't yet been able to call yet.
I did how ever contact Sony by their online e-mail form and got a number in Britain which makes it a bit easier for me.

Thanks for your help so far. I'll keep you posted.

-Daniel


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Daniel Heen
Re: http/network setup
on Jan 7, 2009 at 3:00:51 pm

Hi Y'all!

First off.. Happy new year!!

I finally spoke to Sony and got the username and password for the player.

Quite simple really...

for the srw-5500:
usr: srw5500
pwd: srw5500

and for the srw-5000...
You guessed it!
usr: srw5000
pwd: srw5000

and I would guess for the srw-5800 it follows the pattern.

So, now for the sad news. For me anyway.
I was hoping that you would be able to change the system settings (ramerate, lines, 4:4:4 vs 4:2:2 and so on) remotely, but this doesn't seem to be the case. You can only monitor health and change the "vtr-setup" menu. This is also good of course but it's not that often I change these settings.
I'll check it some more, but it looks like this was a dead end for me.

Please let me know if any of you find out something more.

-Daniel


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Daniel Heen
Re: http/network setup
on Jan 21, 2009 at 8:39:09 am

Hey!

So good news this time!!
I got another email from sony with an idea to solve my problem. He said I could try to store the different settings setups in the memory banks and access them through the web interface which actually works just fine!! You have 8 internal memory slots and you can expand with a memstick pro card if you need to store a bunch of different setups.
To switch between then you just load a preset and execute in the web interface. I guess you still have to have your deck off standby so it can reboot properly.

I would like to finish off with giving sony some props for great support. They really wanted to solve this issue and took initiative. Thanks!!

-Daniel


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Dino Sanacory
Re: http/network setup
on Jan 22, 2009 at 9:23:04 pm

Daniel, thanks for updating us. Looks like it's time to play with setups on the SRW.


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Daniel Heen
Re: http/network setup
on Jan 22, 2009 at 9:30:09 pm

No problem!

Let me know if I can be of any help. I added our most used setups and tried switching them over the web. Works great!

Good luck
-Daniel


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Chris Wolsey
Re: http/network setup
on May 19, 2009 at 12:44:45 pm

Hi Mate.

I am looking at getting our srw 5500 set up on the network to set up using http, it is a long old walk to the machine from the room.

I have given it a network connection and a static IP address (subnet & gateway) in the network set up panel (but left the other settings alone. But the port doesn't light up or ping. Is there a setting I don't know about to enable it (I tried switching on the remote Ethernet switch no luck). I know the cable is working, I have plugged it in to something else. I am starting to think my port is either an option I have not paid for, or just not working.

Thanks

Chris


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Daniel Heen
Re: http/network setup
on May 19, 2009 at 6:43:49 pm

Hi Chris!

I think the ethernet option is a function that comes as a default with the machine so you should be able to get it working.
Did you enter the given ip to the router/dhcp server?

It's been a while since I set it up so I don't remember the exact steps I did in the setup, but I take a look at the machine when I get back to the studio.

I don't remember having to activate any settings other then giving it ip, gateway and subnet.
What I know is that you need to have the remote ethernet active (in the front).


I'm sorry this wasn't that helpful, but I'll get back to you.

-Daniel


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Robert Perlberg
Re: http/network setup
on Nov 21, 2009 at 2:05:21 am

Since you've already managed to set the IP address of your deck, you can help me out. I'm trying to find out what IP address my deck is using, and, if necessary, change it. Please tell me how you get into that function.

Thank you.


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Daniel Heen
Re: http/network setup
on Nov 23, 2009 at 7:44:23 am

Hi Robert!

Here's an atempt at a step by step setup:

1. Contact your System Administrator and get him/her to set up a fixed IP for your player. Also get the subnet mask, and the default gateway for your network environment
2. Turn on the deck
3. Hold down SFT(Shift) and press Diag
4. Hold down SFT(Shift) and press F8(Mainte Exec)
5. Press F9(Others Check)
6. Press F3(Netwk Setup)
7. Press F1(Sys IP Setup)
8. Now enter the IP from your sys-admin, the subnet mask and the default gateway
9. Make sure the remote switch for Ethernet is switched on
10. Test the setup by entering the IP in a web browser of your choice
11. Enter srw5500(srw5800 if that's your player) as username and password. Note that for some reason it will ask you for the login severel times even if you enter it correctly.
12. Fill the memory banks with your favorite setups and enjoy the fruits of your labor

Good luck,
-Daniel


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Robert Perlberg
Re: http/network setup
on Nov 23, 2009 at 3:56:28 pm

Thank you. That's exactly what I was looking for, and I never would have figured that out.


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Daniel Heen
Re: http/network setup
on Nov 23, 2009 at 9:56:24 pm

Hey Robert!

Glad I can help! Hope it works for you.

-Daniel


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