I was very impressed with the service I received from Ron and his team. A couple of weeks ago a project fell into my hands with a fast turnaround that required a lot of hard disk space. I emailed Ron on a Friday about upgrading the unit that I bought from him in 2007. It turned out that was not possible so I moved that raid tower to another system and bought a new 16 tb raid. Ron worked with me every step of the way and by Tuesday evening our new Evo 2k was hand delivered and installed by Ron's tech, Kyle. It was up and running that night and, following their instructions, I had 7 tb from the old system copied onto it in about 5 hours. For the last week or so it's been up 24/7 and I really can't say enough to express my positive experience! Service like this is very rare.