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Image can't be opened cause of unknown reason

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Millie Wells
Image can't be opened cause of unknown reason
on Apr 11, 2018 at 2:32:06 pm

Adobe Illustrator stopped opening my .ai file. I thought it was a problem of an application. But it appeared that only one image stopped working. Other files are opened correctly. I've no idea what happened. But I clicked twice time on .ai file and nothing happens. I tried to open the file on other machines, but it only opens blank screen without any data. What it could be?


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Jordan Russell
Re: Image can't be opened cause of unknown reason
on Apr 14, 2018 at 1:29:54 pm

Place the damaged Illustrator file in a new Illustrator file or might other ways…
Go to Google and type there phrase like adobe illustrator recovery toolbox, on it I found out following useful articles…
https://helpx.adobe.com/illustrator/how-to/recover-files.html
https://helpx.adobe.com/illustrator/using/crash-file-data-recovery.html
https://illustrator.recoverytoolbox.com/
Important: This solution doesn't work if you didn't select Create Compatible PDF File in the Illustrator Native Format Options dialog box when you saved the original file. On the Macintosh platform, the damaged Illustrator file may appear dimmed in the Place dialog box, but you will still be able to select it and place it in the new Illustrator file.
1. In Illustrator, choose File > New.
2. Select the appropriate size and color mode, and then click OK.
3. Choose File > Place.
4. In the Place dialog box, choose All Formats from the Files of Type pop-up menu (Windows) or choose All Documents from the Show pop-up menu (Mac OS), choose the damaged file, and then click Place.
5. Name and save the file.


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