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Illustrator Error

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Jessie Reeves
Illustrator Error
on Aug 9, 2015 at 7:14:19 am

I can't even create a new file.

Window popup says:

"The file "Web.ai" is an unknown format and cannot be opened".


What's the cause?


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Gabriel Crawler
Re: Illustrator Error
on Aug 10, 2015 at 8:37:46 am

Sounds like the default New Document Profiles are corrupted.

I would follow Rartemass's advice and either run a repair on you Illustrator installation, or do a complete reinstall of Illustrator.

Or
Illustrator Repair Kit. Adobe Illustrator repair file software for corrupted *.ai files. Illustrator Repair Kir assists to repair AI file data.

For more: http://www.illustrator.repair/


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