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Preferences not responding. Incredibly frustrating

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Ryan Paterson
Preferences not responding. Incredibly frustrating
on Apr 5, 2012 at 7:45:11 pm

I'm having a hair-pulling problem with Illustrator that seems to defy logic. 2 things-

1) My 'keyboard increment' preference is simply not responding to values lower than 1pt. If I go over 1pt it's fine, but if I set it to say '.01pt' it will just keep incrementing by 1pt. I've tried turning off all of the "snap to" settings, I reset the preferences, I even tried deleting the preferences file- nothing works.

2) There seems to be a minimum distance I need to drag things before they will actually move. For instance if I drag an object only a few pixels it will snap back into it's old spot.


Can someone please tell me WHY?!?! So frustrating... I'm going to try re-installing now. Thanks in advance for your help!


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Tylor Larson
Re: Preferences not responding. Incredibly frustrating
on Apr 9, 2012 at 9:28:45 pm

not sure if this will solve your problem completely... but you could reset your illustrator preference file. Some times Preference files get corrupt. i just set my keyboard increments to 0.0139 and check it against a box that was 0.0139x0.0139 and it lined up when i moved it.. i really think trashing your prefs should help.. also make sure smart guides and all snapping is off... which i understand you have checked... but if you trash your prefs and restart illustrator snapping will be back on by default.

link below for trashing prefs..

http://www.illustratorhints.com/2010/05/delete-preferences-file/

Good luck... please let me know if this works for you.



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Ryan Paterson
Re: Preferences not responding. Incredibly frustrating
on Apr 9, 2012 at 10:03:01 pm

Ya as I mentioned I had already tried that. I re-installed Illustrator and it fixed the problem so, not really sure what the heck was wrong there but it's all fixed up. Thanks anyway!


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Tylor Larson
Re: Preferences not responding. Incredibly frustrating
on Apr 10, 2012 at 4:57:53 pm

Ryan,
some times a system can have multiple pref files for a single application. Like if you upgrade from cs1 to cs3. Maya does that a lot when you upgrade it. i can't remember if adobes stuff does or not. sorry you had to re-install... that is really annoying. best of luck

TY



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