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I have long understood, what is my problem?

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Esme Chapman
I have long understood, what is my problem?
on Jul 24, 2018 at 10:03:18 pm

When I open several photos taken and processed on my camera in Photoshop, nothing happens, and the program only tells me about the error: "the .psd file could not be opened" or "Photoshop can not open files in this format". I very much hope that there is another way to open it.


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Kalleheikki Kannisto
Re: I have long understood, what is my problem?
on Jul 25, 2018 at 6:10:34 pm

What file format are the images in? If they are RAW, you may need to update the Photo RAW codecs (generally updated when you update Photoshop). With some cameras you may even get a CD with software to read the files if they've been saved in a proprietary format, which is less common these days. Or you may find the codec on the manufacturer's website.

Kalleheikki Kannisto
Senior Graphic Designer


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Noah Pearce
Re: I have long understood, what is my problem?
on Jul 28, 2018 at 12:50:13 am

I don't have enough experience in searching for solutions psd repair or articles on the Internet. But I had to use some search engines like Google, Yahoo and Bing and what I dug up there...
https://helpx.adobe.com/photoshop/kb/file-recovery-photoshop.html https://photoshop.recoverytoolbox.com/ - as I found out from contacts of this resource, group of programmers created it, but I'm afraid of doing it immediately, because it is new thing for me. What opinion do you have about this masterpiece? Can I use it for my case? If someone applied it, share your thoughts how it works and how much it might be effective.
Unfortunately, I didn't find any resolutions from Adobe - I can't realize why such huge corporation doesn't care about safety of data of their customers like me, like you. This question for me now doesn't have an answer. If someone owns this information, inform me, please.
I wasted several valuable hours of my spare time and I've no idea who or what could return me these very hours. Pats, I hope this time or next time you'll be more sympathetic to problems of strangers on your community.


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