One person created a lower third and put the psd file on a shared drive. We're all using the same program versions. I tried using the psd file in premiere. I can see it in the source monitor but I can't see it over video on the time line. I tried just recreating the lower third by opening the original psd and copying and pasting into a new document. Wouldn't let me do that either. Any thoughts?
1st check that the color mode is RGB and not CMYK. Do other PSD files work on your timeline just not this one? If not, it may be that you have the visibility of the video track turned off. If you want to copy the layers to a new document then create a new document the same size and shift+drag the layers to the new document. Holding shift makes the layers stay in the same position. Copy/paste is really just for selections on single layers. If there's nothing selected or the layer is empty it won't work.