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Photoshop won't open files or Create them...

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Chris Fenwick
Photoshop won't open files or Create them...
on Apr 5, 2006 at 5:25:31 am

So, first of all I want to say that I have a completely legit version of Photoshop CS and have never had any problems with it, until recently...

With no recollection of what I may have added to my system but certainly possible that I installed something, my photoshop is not opening files or allowing me to create a new one. Not very useful is it?

the prompt that comes up says... "Could not complete your request because of a program error."

I tried re-installing today, and I just re-installed Photoshop because the other aps seem to be working fine.

I also tried to boot it under a new user account... same prompt.

Anyone have any ideas of what to try?

fen


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Aanarav Sareen
Re: Photoshop won't open files or Create them...
on Apr 5, 2006 at 5:31:56 am

Chris,
Are you using Mac or PC.

If Mac, then check this out: http://www.adobe.com/support/techdocs/331627.html

If PC, then uninstall Photoshop CS completely. Along with that, delete all references to Photoshop in C:Program FilesAdobe.

After that, delete all references to the application this area:

"C:Documents and Settings%USER%Application DataAdobePhotoshop8.0Adobe Photoshop CS Settings"

If you don't see that folder, enable viewing 'hidden files' and folders.



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