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Properties of psd seem to be changing in transit, please help

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Roli Rivelino
Properties of psd seem to be changing in transit, please help
on Jan 15, 2010 at 3:00:01 pm

I'm being sent a psd, its final destination is Final Cut; it is a logo and is meant to have no background.

When the sender sends she swears that when she saves it as a single layer with RGB colour and it has no background, and she's viewing it as a logo on the cs photoshop chequered background.

However when I get it, it has a white background and I can't seem to change that, we've done the same thing before with a different logo with no problem.

Can someone shed some light on this one please?

many thanks

aka Newbie Wan Kenewbie. "The young Newbie, is now a Padawon."

System
Mac Pro 2.8Gb quad core
8Gb RAM
1x 320Gb 7200 hardrive
1x 1Tb 7200 hardrive
Nvidia Geforce 8800 512mb Graphics card
1x 1Tb external WD 'My Book' eSata

Equipment
Panasonic AG-HVX 200
Firestore FS-100


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John Mensinger
Re: Properties of psd seem to be changing in transit, please help
on Jan 15, 2010 at 3:39:23 pm

It's possible she's saving a separate copy for sending to you, and forgetting to ensure that "save layers" is checked in the Save dialog.

John M:
All of the vim with none of that annoying vigor.


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Roli Rivelino
Re: Properties of psd seem to be changing in transit, please help
on Jan 15, 2010 at 4:16:33 pm

Cool, that seems to have done it, cheers.

aka Newbie Wan Kenewbie. "The young Newbie, is now a Padawon."

System
Mac Pro 2.8Gb quad core
8Gb RAM
1x 320Gb 7200 hardrive
1x 1Tb 7200 hardrive
Nvidia Geforce 8800 512mb Graphics card
1x 1Tb external WD 'My Book' eSata

Equipment
Panasonic AG-HVX 200
Firestore FS-100


Return to posts index

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