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Sony Vegas 11 platinum

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Dustin Schoen
Sony Vegas 11 platinum
on Feb 22, 2016 at 7:00:37 pm

I've been using this program for over 2 years now and I was able to use it early yesterday.


I tried to launch again yesterday afternoon and it gets stuck "adding ms mapper" and will never continue loading. I have to end task to get it to close.


I've already reinstalled and it's still didn't work. Any ideas?


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John Rofrano
Re: Sony Vegas 11 platinum
on Feb 22, 2016 at 7:58:37 pm

Something has changed on your PC to make it stop working. It sounds like an audio driver problem. Can you restore from a backup before the problem started?

If not, I would try uninstalling, rebooting, and reinstalling Movie Studio to see if it re-establishes the audio link. Also try re-installing any audio drivers.

~jr

http://www.johnrofrano.com
http://www.vasstsoftware.com



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Dustin Schoen
Re: Sony Vegas 11 platinum
on Feb 22, 2016 at 8:05:19 pm

This may be silly question, but the computer does still have audio. does that matter?


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John Rofrano
Re: Sony Vegas 11 platinum
on Feb 22, 2016 at 8:31:11 pm

Well... Movie Studio seems to be having problems connecting to the audio driver that is the Microsoft Mapper. Perhaps re-installing the audio drivers might clear this up? or re-installing Movie Studio.

Have you tried starting Movie Studio while holding down Ctrl+Shift and replying 'Yes' when it asks to reset the preferences? This might also help.

~jr

http://www.johnrofrano.com
http://www.vasstsoftware.com



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Dustin Schoen
Re: Sony Vegas 11 platinum
on Feb 22, 2016 at 9:37:59 pm

I did do the control+shift and uninstalled an reinstalled and neither one fixed it.

I guess I can try the audio drivers. Where do I get those? It's for windows Vista.


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John Rofrano
Re: Sony Vegas 11 platinum
on Feb 22, 2016 at 9:57:17 pm

[Dustin Schoen] "I guess I can try the audio drivers. Where do I get those?"
From the web site of your PC manufacturer (i.e., Dell, HP, Lenovo, etc.)

~jr

http://www.johnrofrano.com
http://www.vasstsoftware.com



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Dustin Schoen
Re: Sony Vegas 11 platinum
on Feb 22, 2016 at 10:12:19 pm

Perfect. Thanks for your help.

I'll let you know how it goes.


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John Rofrano
Re: Sony Vegas 11 platinum
on Feb 22, 2016 at 10:33:39 pm

OK... good luck!

~jr

http://www.johnrofrano.com
http://www.vasstsoftware.com



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Dustin Schoen
Re: Sony Vegas 11 platinum
on Feb 23, 2016 at 1:57:50 am

Thank you.

The restore did fix the problem, however when I try copy a QuickTime video from my action camera, it shuts down Vegas and wants me to send an error report. It was doing that before, but it did work at one point, I'm not sure what's going on now. I think I need to upgrade my laptop and start fresh anyway.


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John Rofrano
Re: Sony Vegas 11 platinum
on Feb 23, 2016 at 3:38:39 pm

[Dustin Schoen] "... when I try copy a QuickTime video from my action camera, it shuts down Vegas and wants me to send an error report. It was doing that before, but it did work at one point, I'm not sure what's going on now."
You might want to try installing the latest QuickTime. If that doesn't work, go back and install the older version of QuickTime that was meant for Movie Studio 11. That's the problem with running old software... as components that it relies on get updated, they might not always work. An update to QuickTime may have actually broken it.
[Dustin Schoen] "I think I need to upgrade my laptop and start fresh anyway."
That might not be a bad idea but "fresh" doesn't always mean "new" If you want to use old software, you need to keep your entire computer back-leveled at the state the old software expects. The solution, of course, is to update Movie Studio to 13.

~jr

http://www.johnrofrano.com
http://www.vasstsoftware.com



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