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Elvis Poldervaart
Vegas Pro 13 & Asus R9 290x Alot of problems
on Jul 8, 2015 at 6:24:47 am

Hello,

First i want to make clear that this all about timeline performance not
about render times as i don't mind if would take longer and use my CPU for that.

I read a lot of forums and reading/googling for days and hours before i made the choice
to buy this card as i wanted to upgrade my NVIDIA GTX 670 FTW.

I installed yesterday my Asus R9 290x and i am so disappointed in everything,
First the second monitor preview is Flashing/blinking with "fast lights" in the video
I try'd options: turn on/off GPU acceleration of video-processing, Wait for V-Syn, Apply de-interlace filter,
Use GPU acceleration, it all help a bit but its still there,
it was even worse when in Catalyst the monitor was set to HDTV 1920x1080,
when i changed it to 1680x1050 it was again a bit better.
Thought it was something monitor refreshing but it is all set to 60mhz,
I have no idea what todo anymore.
(btw it's not blinking/flashing in WMP/VLC so only in vegas pro 13)

Second and most likely the worst part is the timeline performance playback,
even the GTX 670 did a better job, its now lagging, stuttering, every few seconds
like it cannot keep up or something, with multiple layers i had problems before
but now it freezes and goes after a few seconds playing, missing parts of the lag.
again try'd above same settings but no effect.

My rig:
ASUS P9X79 Pro Model
ASUS R9 290 X OC
Intel Core i7 3930K Sandy Bridge-E 3.2GHz
32GB G.Skill Ripjaws Z 8×4 GB kit 1600
CORSAIR CMPSU-850TX 850W
COOLER MASTER Hyper 212 EVO

I really hope someone can help me and figure just out and not just wasted
350 euros, i hope it is clear all as my English is not perfect.

Greetings from The Netherlands


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John Rofrano
Re: Vegas Pro 13 & Asus R9 290x Alot of problems
on Jul 8, 2015 at 5:22:55 pm

Did you completely remove your NVIDIA drivers? I mean completely remove where you go back to the VGA drivers and start fresh. It could be something to do with having both drivers installed. Lot's of people have reported great performance boosts with the R9 290x cards.

The proper procedure for removing video drivers is to:
  1. Uninstall the old drivers
  2. Remove any files from the file system because uninstall doesn't always remove the files
  3. Open control panel and remove your display card from the device list
  4. Shutdown the computer and remove the old display card
  5. Install the new card and boot up the computer and install the new drivers
I realize you are past that now but going from NVIDIA drivers to AMD drivers might be the problem here.

~jr

http://www.johnrofrano.com
http://www.vasst.com



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Elvis Poldervaart
Re: Vegas Pro 13 & Asus R9 290x Alot of problems
on Jul 8, 2015 at 6:13:10 pm

Hello John,

Thank you for your reply and i went today for a fresh install of windows as it made me crazy on work, well crazy, sad...
I contacted BruceUSA even via mail as i am clueles and thankly
he replyd and suggested what you said and a fresh install to
but no luck...below is my reply to him so i dont have to type evrything again and hope you or someone else can help me.

"Hello Bruce,

First thank you for your reply, and i thought the same thing this morning already at work (keeps playing in your head), so i even went earlyer from work and did a fresh install and only the R9 290x GPU, and geuss what...

Same crazy things, i did almost the same as what you wrote (had to install quicktime etc. to)
When i turn on "wait for V-Sync" in VP13 the flickering/blinking with fast a movement video is almost gone on the external preview window/monitor, but now i have something new after selecting a few .mov files in vegas (explorer and turn on/off Auto preview play) VP13 on the first monitor flashes the whole screen like 5 times on both monitors (with external monitor on) or the external monitor freezes on a frame and then it is crashing time.

Problem Description
Application Name: Vegas Pro
Application Version: Version 13.0 (Build 453) 64-bit
Problem: Unmanaged Exception (0xc0000005)
Fault Module: C:\Program Files\Sony\Vegas Pro 13.0\Video Hardware Drivers\Monitor3D.dll
Fault Address: 0x000007FEDEBB522C
Fault Offset: 0x000000000000522C

So it have tobe the drivers and/or something todo with V-Sync (never knew about it untill now)
and the extended display setup i geuss...no idea nomore...

Below is a thread i sended on a forum so you can see my rig setup and more explained:

https://www.moviestudiozen.com/forum/vegas-pro/543-vegas-pro-13-and-asus-r9...

I have to admit that the timeline playback are is a bit better with .MOV files but almost the same as the GTX 670, so not good either, the other project was with a .mp4 file well that stutter/lag even more now then before the fresh install and again
even the GTX 670 played it ok.

No idea nomore really, a bit sad if i must be honoust..

Greetings,
Elvis"

Help....


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Aaron Star
Re: Vegas Pro 13 & Asus R9 290x Alot of problems
on Jul 8, 2015 at 6:40:06 pm
Last Edited By Aaron Star on Jul 8, 2015 at 6:41:04 pm

I posted this on the Sony forum, and have made other posts recommending a few things to check.

Verify your GPU is interfacing at 16X speed with GPU-z.

Check your systems DPC Latency with something like DPClat.exe, or Windows Performance Analyzer. You may have some onboard device or driver that is acting up.

Run a test with USB 3 Turbo mode off in BIOS.

Verify OpenCL operation is good with Luxmark v2.

Try some playback tests using XDCAM, HDCAM-sr-lite, or XAVC and see if the same problem occurs.

Just some thoughts.

Use only GPU enabled effects and plugins.


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Elvis Poldervaart
Re: Vegas Pro 13 & Asus R9 290x Alot of problems
on Jul 8, 2015 at 7:49:09 pm

Hi Aaron,

Thank you for posting that and for your reply,

GPUZ says at Bus Interface: PCI-E 3.0x16 3.0.

You mean Performance monitor?! have high peaks till 90 when playing in Vegas Pro, and a small program i downloaded but that stayed in green, no idea what i am looking at...

I didnt see in my bios USB 3.0 Turbo mode, Asmedia i turned off
and 3.0 usb, no differents.

LuxMark is working..i geuss...it did render some picture and then the result, but one good thing about what i noticed that in AMD CCC the Activity went all the way to 100% but when playing in vegas it does nothing sometimes it goed fast to 3% then to 0%, so that means vegas doesn't use the GPU at all even its selected?!
in LuxMark also it says also Platform Version: OpenCL 1.2 ? shouldnt be this much higher ?

I dont have that kinda files/extensions, i only work with .mov and/or mp4.

And yes i read that about plugins, gonna do that for sure from now on, thank you


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John Rofrano
Re: Vegas Pro 13 & Asus R9 290x Alot of problems
on Jul 9, 2015 at 10:56:05 am

[Elvis Poldervaart] "what i noticed that in AMD CCC the Activity went all the way to 100% but when playing in vegas it does nothing sometimes it goed fast to 3% then to 0%, so that means vegas doesn't use the GPU at all even its selected?!"
Yup, that's not good. Vegas Pro doesn't seem to be using your GPU which explains the horrible playback performance. I'm not sure why that would happen. Are you sure you have Options | Preferences | Video | GPU Acceleration turned ON? Perhaps you turned it off to test something else and left it off?

~jr

http://www.johnrofrano.com
http://www.vasst.com



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Elvis Poldervaart
Re: Vegas Pro 13 & Asus R9 290x Alot of problems
on Jul 9, 2015 at 12:13:38 pm

I thought so to, yes i am sure, i can do that blindly now sinds a few days ;)

Googled at work a lot again, power supply i read alot could be it
(did online some power supply consumption calculator tests)
but as i expected that won't come above 620W,
i even doubled every choice, even i had crossfire and doubled all i would had a consumption of 780W, i have some youtube links ready for testing V-Sync and some utilities like vsynctester and radeon pro (for adaptive sync)
i feel and think its about FPS and Hz, in CCC there is only turn on/off V-Sync and triple buffering or something, NVIDIA have adaptive, think i miss/need that., one term i learned is "screen tearing ", read alot about it on R9 cards but on infinity modes and/or 4k monitors...


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Elvis Poldervaart
Re: Vegas Pro 13 & Asus R9 290x Alot of problems
on Jul 9, 2015 at 5:05:06 pm

Update:

It is worser then i thought, as i tested only WMP and Youtube
and no screen tearing and or blinking/flashing i prseumed it was only VG13..well...i tryd AE CC 2015, not with external monitor screen tearing (cant really test it as it works otherwise) but
same thing when selecting files (png/mov everything) both monitor flashes a few times...bizar....faulty card?

I am playing around at:
http://www.vsynctester.com/

This goes beserk to on both monitors, tryd radeonpro with
adaptive vsymc..but no luck


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Mike Kujbida
Re: Vegas Pro 13 & Asus R9 290x Alot of problems
on Jul 9, 2015 at 8:10:05 pm

If you haven't already done so, I recommend asking this question on the Sony Vegas Pro forum as there are some very knowledgeable users on there who use the R9 290X and know how to set it up.


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John Rofrano
Re: Vegas Pro 13 & Asus R9 290x Alot of problems
on Jul 10, 2015 at 12:48:07 am

[Elvis Poldervaart] "same thing when selecting files (png/mov everything) both monitor flashes a few times...bizar....faulty card"
I'm beginning to think that. I've never heard of anyone having these problems with that card with Vegas Pro 13.0.

~jr

http://www.johnrofrano.com
http://www.vasst.com



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Elvis Poldervaart
Re: Vegas Pro 13 & Asus R9 290x Alot of problems
on Jul 10, 2015 at 7:59:18 am

Yes gonna call the supllier later on, the screen tearing is solved, it
was indeed about VSync, when i do a fresh install of windows i always turn
of as much as posibble with "personalize", Aero peak was off..strange or not
but some forums said that, turned it back on, and voila nomore screen tearing,
long live windows..

So the flickering/strobing is still there in every program.
Have tobe to the card, googled so much last days...but this...speachless
Never AMD again thats for sure what i know, the Gsync and adaptive VSync
from NVIDIA i never had problems with i this amd's Freesync
is only for like 15 specific monitors, RadeonPro have some FPS/Hz setting and
adaptive VSync, but it doesnt help all, i feel and the problem lays there...


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John Rofrano
Re: Vegas Pro 13 & Asus R9 290x Alot of problems
on Jul 10, 2015 at 12:39:52 pm

[Elvis Poldervaart] "when i do a fresh install of windows i always turn of as much as posibble with "personalize", Aero peak was off..strange or not but some forums said that, turned it back on, and voila nomore screen tearing,"
Glad to see you're making progress but, with all due respect, it sounds like you may be causing these problems yourself.

When people say that they did a "fresh install" of Windows we assume that they didn't change anything. That's kind of what "fresh" implies... i.e., unaltered, right out-of-the-box. etc.

When I perform a "fresh" install of Windows to see if something works, I take all of the defaults and I don't mess with it. When I perform a fresh install of the video drivers I take all of the defaults and I don't mess any driver settings. And when I perform a fresh install of Vegas Pro on that fresh install of Windows with fresh video drivers I take all of the defaults and I don't mess with it... and you know what? It simply works!

You should probably stop tweaking things. It's really not necessary but that's up to you. Thanks for letting us know that the problems where cause by settings that you changed so that others are not afraid to purchase this card. It's a great card for Vegas Pro and works extremely well for others.

~jr

http://www.johnrofrano.com
http://www.vasst.com



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Elvis Poldervaart
Re: Vegas Pro 13 & Asus R9 290x Alot of problems
on Jul 10, 2015 at 2:06:12 pm
Last Edited By Elvis Poldervaart on Jul 10, 2015 at 2:10:06 pm

with all due respect to, that all what you wrote is abit excessive,

First, i didn't change any driver in windows, i only changed "personalize",
its a routine'of mine and never was a problem before till the R9 290x,
second, tweaking windows is way something else, what i only did
is change the look of the desktop a bit, how terrible,
third, where did you read i changed all of the settings in
every thing you describe and tested not all default?
Because of a bit changing the settings of "personalize"?!
It simply doesn't work if you read further and to say
i cause it myself well..that's nonsense.

I agree your point about the "fresh install" however, that is good point.

Anyway, on to the subject, the card goes back tommorow as it is still
blinking/flashing/strobing in every program, again not because of my "tweaking" :)


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John Rofrano
Re: Vegas Pro 13 & Asus R9 290x Alot of problems
on Jul 10, 2015 at 10:18:14 pm

[Elvis Poldervaart] "third, where did you read i changed all of the settings in every thing you describe and tested not all default?"
I thought you said that you were changing V-sync settings in Vegas Pro and adaptive v sync on the radeon drivers. Maybe I read it wrong. I've never had to play with those to get things to work. Then again, it could just be bad hardware.

~jr

http://www.johnrofrano.com
http://www.vasst.com



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Elvis Poldervaart
Re: Vegas Pro 13 & Asus R9 290x Alot of problems
on Jul 12, 2015 at 3:20:20 pm
Last Edited By Elvis Poldervaart on Jul 12, 2015 at 3:21:38 pm

Yes...what am i supoused todo then if the problems are there
after everything is "default" and doesn't work anyway,
i never had to play with those settings either,
past week was a world opening for me to...
VSYNC, Hz, FPS, Lag, screen tearing, flickering, Freesync, Psysx, etc.

But this is all pretty clear by now and not the point of this thread.
I just hope they test the GPU on same setup (2monitors in extended)
and a "windowed" program that uses a external preview monitor (fullscreen)
and that the techincal department have the "problem" to.

Have to wait a few days.

Greet


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John Rofrano
Re: Vegas Pro 13 & Asus R9 290x Alot of problems
on Jul 13, 2015 at 11:24:08 am

[Elvis Poldervaart] "and a "windowed" program that uses a external preview monitor (fullscreen)"
So... you're not using the option to view on Secondary Display? You are moving your preview to the second monitor in a window?

~jr

http://www.johnrofrano.com
http://www.vasst.com



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Elvis Poldervaart
Re: Vegas Pro 13 & Asus R9 290x Alot of problems
on Jul 13, 2015 at 12:03:42 pm

Haha...no of-course not... with "external preview monitor" i mean the "secondary display"...all those terms is making me nuts/confusing,
and my lack of good English properly:)


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John Rofrano
Re: Vegas Pro 13 & Asus R9 290x Alot of problems
on Jul 13, 2015 at 12:13:08 pm

OK got it. So this worked fine with your NVIDIA card but causes problems with your AMD card. I guess replacing the card to see if it's bad is the next step. It does happen.

~jr

http://www.johnrofrano.com
http://www.vasst.com



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Elvis Poldervaart
Re: Vegas Pro 13 & Asus R9 290x Alot of problems
on Jul 13, 2015 at 12:34:56 pm

Yes...it's under investigation right now at the shop, so hopefully
i get a new or other GPU, if they say the card is fine and just
return that GPU then i won't order there ever again.

i just read something about MANTLE to:

http://www.amd.com/en-us/innovations/software-technologies/technologies-gam...

maybe the problem lays there with the bad GPU acceleration,
Or it's the standard GPU's OC (overclocked) problem, to much power
consumption could be still i read to as my PSU is 3yrs old...

Oh well... have to wait till they call, just hope it's bad GPU and
it is not after all my PSU or something i didn't think of.


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Brad Leigh
Re: Vegas Pro 13 & Asus R9 290x Alot of problems
on Jul 17, 2015 at 1:19:45 am

A few weeks ago I changed from Nvida to a AMD R9 280. ( Vegas Pro 12 not 13)It works great now and I am very very happy. I did have a bear of a time getting the drivers and catalyst control panel happy. Here is a kinda dumb idea. Before I got all the kinks out I noticed something odd. If I looked at my "Windows Experience" it wasn't right. The numbers for video were low. You can click to update the evaluation and it runs a bunch of tests including the video card. Until I got the AMD installed properly it would crash or freeze when evaluating the card. I'm just saying this was an indication that even windows wasn't happy with the install. One other thing. I noticed AMD attempted to download a New Catalyst package and drivers this week. I didn't take it maybe you did. Or maybe you just got a Bad card.
B

i7 2600 3.4 Ghz 16 Gig Ram , Win 7 Pro, AMD R280, Vegas Pro 12


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Elvis Poldervaart
Re: Vegas Pro 13 & Asus R9 290x Alot of problems
on Jul 22, 2015 at 1:25:39 pm

UPDATE:

I did may choose a other GPU or a replacement as they couldn't
test the card for my specific problem (no software for it).

Anyway, almost went back to NVIDIA but it was no GPU acceleration in SVP13 because of Kepler/Maxwell chips or AMD again and no CUDA for After Effects,
i love and always will SVP so back to AMD, i have now a Sapphire Nitro 390 8GB because of they still have the Grenada/hawaii chip set for GPU acceleration.

I bought a new PSU to (corsair 1000w), bought HDMI/DVI-D/DP cables,
try'd every thinkable monitor setup (excluded even monitors and try'd HD TV's).

Installed different drivers with and without Catalyst, just to be sure.
Changed BIOS settings (no OC, GEN 1/2/3 etc.).

And guess what...same thing, it is less in after effects but still flashing/flickering when choosing a media file, in SVP it still same
but what i noticed is that when i use external video monitor VIA the trimmer
(never used the trimmer) then its less to but still flashing/flickering both monitors after selecting/previewing several media/files...

Well..shoot me...

PS: I did windows experience test..all good


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John Rofrano
Re: Vegas Pro 13 & Asus R9 290x Alot of problems
on Jul 22, 2015 at 2:01:40 pm

Wow, that's not good. I wonder if it could have something to do with your motherboard? I mean this is working for a lot of people right out-of-the-box.

Maybe it's the AMD drivers. Try using an older driver. I using driver 14.301.1001.0 because I'm on a Mac Pro and I'm using the drivers that support Bootcamp but they work perfectly.

~jr

http://www.johnrofrano.com
http://www.vasst.com



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Elvis Poldervaart
Re: Vegas Pro 13 & Asus R9 290x Alot of problems
on Jul 22, 2015 at 2:16:45 pm

Yes was googling again today for PCI-e test software and what chipset/drivers
uses those slots, goes a bit to far now all for me,
as far i could read it's the X97 chipset and the CPU that controls the pci-e slots or something, i try'd older drivers..and i have to use drivers from 15.7
on now as of the new 3xx series... but ye..wow.. 550e spended now...for what.. :(


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Elvis Poldervaart
Re: Vegas Pro 13 & Asus R9 290x Alot of problems
on Jul 22, 2015 at 4:10:47 pm

I did get a tip form the Sony forum to grab video:

I see now the opposites whats happening, its screen flickering all the time because
of the low FPS (30 on vegas and 60 on external) ?!

I only see the flickering when clicking the media but it is reverse what i see i think...:

Could that be it?













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Elvis Poldervaart
Re: Vegas Pro 13 & Asus R9 290x Alot of problems
on Jul 22, 2015 at 5:07:34 pm

i just finded out with FRAPS and recording IN DUAL monitor setup everything is fine, stays both at 60fps, its for sure the extended mode, i always seen a one time flicker to on windows log-on, thought i was seeying flickers by now, but i am not, recorded desktop to..same crazy flicker while i dont see it, must be a VSYNC problem i think...no idea nomore


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John Rofrano
Re: Vegas Pro 13 & Asus R9 290x Alot of problems
on Jul 22, 2015 at 5:09:38 pm

Does it happen with other media that is not using the FRAPS codec? Could it be a codec decoding problem?

~jr

http://www.johnrofrano.com
http://www.vasst.com



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Elvis Poldervaart
Re: Vegas Pro 13 & Asus R9 290x Alot of problems
on Jul 22, 2015 at 5:32:22 pm

I appreciate you answers and thinking but this is really not a codec problem
i thought after a few weeks of google i read everything, now i find about this
and google "extended display low fps" i finnaly read things with my so called
specific problem, i am not the only one...


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John Rofrano
Re: Vegas Pro 13 & Asus R9 290x Alot of problems
on Jul 22, 2015 at 5:42:02 pm

[Elvis Poldervaart] "i finnaly read things with my so called specific problem, i am not the only one."
Well that's reassuring. At least it's not particular to your system. Good luck in finding a solution.

~jr

http://www.johnrofrano.com
http://www.vasst.com



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Elvis Poldervaart
Re: Vegas Pro 13 & Asus R9 290x Alot of problems
on Jul 23, 2015 at 6:09:00 pm

Thanks but i give up with all this crap, makes me all depressed and mentally tired
off all those efforts pass weeks, i dont give up easy, AMD can do that i geuss
even there are ppl running 290 fine etc etc etc....this is my experience not them...
when SVP ever will suppourt kepler/maxwell its back to nvidea asap,
and this GPU goes on sale this weekend the GTX 670 goes back in...
unbelievble all...thanks for the thinking and suggestions.


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John Rofrano
Re: Vegas Pro 13 & Asus R9 290x Alot of problems
on Jul 24, 2015 at 1:10:26 pm

[Elvis Poldervaart] "Thanks but i give up with all this crap, makes me all depressed and mentally tired off all those efforts pass weeks"
I hate to say it, but this is *exactly* why I switched to the Mac. Final Cut Pro X works extremely well with both my Mac Pro and MacBook Pro. No surprises, no messing around, no wasted time. Sorry we couldn't help you figure this out.

~jr

http://www.johnrofrano.com
http://www.vasst.com



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Elvis Poldervaart
Re: Vegas Pro 13 & Asus R9 290x Alot of problems
on Jul 25, 2015 at 2:40:22 pm
Last Edited By Elvis Poldervaart on Jul 25, 2015 at 2:40:57 pm

Ye, can imiagine, its this or that with something new with windows/pc,
i have no idea nomore where the problems lays, motherboard, windows (WDM),
Drivers, FPS, VSYNC...who knows, thank for all the efforts still

Greets,
Elvis


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Michael Damian
Re: Vegas Pro 13 & Asus R9 290x Alot of problems
on Apr 8, 2016 at 4:14:03 am

almost same problems here , 390x oc asus card on windows 10 .. no luck till now( tried asus driver, amd crimson driver ) . the flickering/blinking appear only in split screen preview with gpu acceleration on. beside this ..lots of randomly crashes with gpu accelerated fx and dual set-up monitor with the second monitor used on onboard intel gpu or second gtx580 card. but sometimes it work ..fast .. very fast .. have no idea why and how to fix it yet .


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Elvis Naat
Re: Vegas Pro 13 & Asus R9 290x Alot of problems
on May 9, 2016 at 8:20:57 am

Hi Michael,

Know (knew) the feeling all to well, i switched to W10 and the flickering is gone for me
on the Sapphire AMD card, the reason i didnt't reply sooner and/or mention it at all on thiss
thread is because sinds then i didn't do video-edit much. well much...not at all sinds then,
Maybe i pick it up again soon, for now it all is not motivating for me, no VP14, Crappy Catalyst software,
outdated GPU (NVIDIA) suppourt, etc. :) Hope you will (or allready) get a solution.

Greetings


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