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Vegas closes upon any attempt to render

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Jack Hawklsey
Vegas closes upon any attempt to render
on Jan 10, 2015 at 12:51:27 pm

With a fresh install of Windows 7 on my new SSD, Vegas Pro 13 build 310 displays this message whenever I try to render anything, followed by the program closing.

"exception processing message 0xc0000005 parameters 0x000007fefd2e718c"

Any help would be appreciated.


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John Rofrano
Re: Vegas closes upon any attempt to render
on Jan 10, 2015 at 3:47:45 pm

[Jack Hawklsey] "Vegas Pro 13 build 310 "
The latest version of Vegas Pro 13.0 is Build 428. I would download and install that to make sure that you're not chasing any known bugs.

~jr

http://www.johnrofrano.com
http://www.vasst.com



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Jack Hawklsey
Re: Vegas closes upon any attempt to render
on Jan 10, 2015 at 4:07:41 pm

I've updated, and the problem persists with the same error message.


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Dave Osbun
Re: Vegas closes upon any attempt to render
on Jan 10, 2015 at 6:36:50 pm

What is the output destination? An external drive? The system (C:) drive? Of it errors immedi when starting it might be an administrative error (unable to write to the drive) or avail space on the drive.

Dave


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Jack Hawklsey
Re: Vegas closes upon any attempt to render
on Jan 10, 2015 at 6:54:17 pm

The output is on the system drive, in the "my documents" folder. There is more than enough space on the drive, however I'm not certain that it's related to an administrative issue. How could I check?


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John Rofrano
Re: Vegas closes upon any attempt to render
on Jan 10, 2015 at 11:07:47 pm

Did you install any Codec Packs? Could some other software be conflicting or do you just have Windows 7 and Vegas Pro and nothing else?

~jr

http://www.johnrofrano.com
http://www.vasst.com



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Jack Hawklsey
Re: Vegas closes upon any attempt to render
on Jan 10, 2015 at 11:14:41 pm

Just Windows 7 and Vegas.


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John Rofrano
Re: Vegas closes upon any attempt to render
on Jan 10, 2015 at 11:21:29 pm

Is there more to the error message than just that one line? It's not lot to go by. I've never had Vegas Pro fail to render on a clean install of Windows 7.

~jr

http://www.johnrofrano.com
http://www.vasst.com



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Jack Hawklsey
Re: Vegas closes upon any attempt to render
on Jan 10, 2015 at 11:56:40 pm

I'll try reinstalling Windows 7 again, installing only drivers and Vegas, and I'll see what happens.


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Jack Hawklsey
Re: Vegas closes upon any attempt to render
on Jan 11, 2015 at 12:51:03 am

So, after reinstalling, instead this time Sony Vegas stops responding and the current details are shown:

Problem signature:
Problem Event Name: APPCRASH
Application Name: vegas130.exe
Application Version: 13.0.0.428
Application Timestamp: 5463a76e
Fault Module Name: clr.dll
Fault Module Version: 4.5.19.0
Fault Module Timestamp: 5410db44
Exception Code: c0000005
Exception Offset: 0000000000117d64
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 2057
Additional Information 1: 7702
Additional Information 2: 77020df8034521839d9196a2929f7266
Additional Information 3: 7017
Additional Information 4: 7017345c74e642cb31ae69962ae32ec5


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John Rofrano
Re: Vegas closes upon any attempt to render
on Jan 11, 2015 at 1:40:40 am
Last Edited By John Rofrano on Jan 11, 2015 at 2:02:56 am

[Jack Hawklsey] "Fault Module Name: clr.dll
Fault Module Version: 4.5.19.0"
Looks like the fault is in clr.dll which is a .Net 4.5 component. Vegas Pro 13.0 doesn't use .Net 4.5 it uses .Net 4.0. Make sure that .Net Framework 4.0 is install with all the latest patches from Windows Update. This is what's causing Vegas Pro to fail.

I also found this hotfix from Microsoft:

FIX: "Faulting module name: clr.dll" error message when you run a Microsoft .NET Framework 4-based application

http://support.microsoft.com/kb/2640103

~jr

http://www.johnrofrano.com
http://www.vasst.com



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Jack Hawklsey
Re: Vegas closes upon any attempt to render
on Jan 11, 2015 at 7:10:49 pm

Thanks a bunch, that fixed it! Shall any other problems arise, I'll report back here. Again, thank you so much.


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John Rofrano
Re: Vegas closes upon any attempt to render
on Jan 11, 2015 at 7:12:55 pm

Great to hear! Glad I could help.

~jr

http://www.johnrofrano.com
http://www.vasst.com



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Gabriel Meono
Re: Vegas closes upon any attempt to render
on Jan 28, 2015 at 7:49:45 pm

Hi John,

I'm having the same problem with Windows 8.1, that hotfix is only available for Windows 7 and 8, Windows 8.1 come bundled with Netframework 4.5. I contacted Microsoft support and they weren't able to fix it, even after going through a remote session.

More details about my problem:
http://superuser.com/questions/870737/net-framework-4-5-causes-a-program-to...


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John Rofrano
Re: Vegas closes upon any attempt to render
on Jan 28, 2015 at 8:28:45 pm

Have you contacted Sony? They should be able to help you. I don't use Windows 8.1 so I don't know what the problem might be buy Vegas Pro 13.0 should support Windows 8.1 (I'm using Windows 7).

~jr

http://www.johnrofrano.com
http://www.vasst.com



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Gabriel Meono
Re: Vegas closes upon any attempt to render
on Jan 28, 2015 at 10:05:40 pm

Thank you I will, the weird part of this, is that my old Widows 8.1 computer works perfectly smooth with Windows 8.1 and Vegas.


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Gabriel Meono
Re: Vegas closes upon any attempt to render
on Jan 29, 2015 at 2:27:46 am

Hi John, good news!

I installed Microsoft .NET Framework 4.6 RC (DP46-KB3006563-x86-x64-AllOS-ENU.exe) and the error is gone!

Here's for anyone with the same issue:

http://www.microsoft.com/en-us/download/details.aspx?id=45497


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John Rofrano
Re: Vegas closes upon any attempt to render
on Jan 29, 2015 at 1:14:32 pm

Awesome! Thanks for getting back to us so that the COW community can benefit from it.

~jr

http://www.johnrofrano.com
http://www.vasst.com



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