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Vegas PRO 14 issue with iphone vids

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Alberto Poli
Vegas PRO 14 issue with iphone vids
on Nov 23, 2017 at 2:18:18 am

Hi everybody,
i've been searching for this problem on the internet but nothing came out.
When i try to import more than one iphone7 .mov videos in my project these error message pops out:

"an error occurred with the online connection, or the connection was interrupted. Please contact MAGIX support. Error code: -10"

Tried reeboting, cleaning caches, changing files location etc etc, what do you guys this is related to?

Thanks for your time


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Aaron Star
Re: Vegas PRO 14 issue with iphone vids
on Nov 23, 2017 at 2:36:33 pm

This has been a long standing issue with Vegas and MOV format. The best thing to do is one of two things:

1 - render your material to an intermediate format like cineform, XAVC-intra, or XDCAM (HD). Work in small groups of files.

2 - change the container type from MOV to MP4 using a utility app or FFMPEG. This process will not re-render the the media, it will only re-write the information from one container to another. Vegas will read your footage in .MP4, .AVI, or .MXF much better and not have the file limitation.


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Alberto Poli
Re: Vegas PRO 14 issue with iphone vids
on Nov 25, 2017 at 7:27:05 pm

i'm so sorry i erroneously clicked on "report post" instead of reply to the guy who answered me!
i don't remember the name but thank you very much for your tip! i'll give it a try!


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