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How to send error reports using PRS

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silver lombard
How to send error reports using PRS
on Sep 14, 2017 at 4:36:00 am

When using Vegas Pro 14, if an error occurs, a PRS Problem Reporting Service window will appear. To send that error report to VEGAS support, place a check in the box to show problem details, then hold down control and shift on your keyboard while clicking send. This will cause the report to be zipped and a message will appear alerting you to where this report exists on your hard drive. You may then attach the report to your support ticket.


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Steve Rhoden
Re: How to send error reports using PRS
on Sep 14, 2017 at 9:26:26 am

Nah, i don't believe in this PRS Problem Reporting Service sender. At least not where Vegas is concerned.
Contact Magix directly when you have a direct and clear problem with Vegas.

Steve Rhoden (Cow Leader)
Film Maker & VFX Artist.
Owner of Filmex Creative Media.
Samples of my Work and Company can be seen here:
http://www.facebook.com/FilmexCreativeMedia


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