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What does this error message mean in svp13 please?

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Amanda Duffield
What does this error message mean in svp13 please?
on Sep 13, 2017 at 2:05:39 am

Hello, I've sent this to Magix help but just wondering if someone here may be quicker in advising. THis comes up continuously (about every 10 mins), it could be whilst i'm rendering or it could be whilst i'm editing the timeline. this particular footage is only 6 mins long so not large however it does have many text boxes. same thing is happening with other footage i've used today so it's not just one project or one piece of footage and i'm doing different things when it happens, not always the same. it was happening yesterday also, so not just today.
(PS I don't want to upgrade unless Vegasaur and Caption Assistant work with higher versions, otherwise I want to stay with v13.)

thank you,

Problem signature:
Problem Event Name: APPCRASH
Application Name: ErrorReportClient.exe
Application Version: 1.0.0.3796
Application Timestamp: 4beac2a8
Fault Module Name: MSVCR90.dll
Fault Module Version: 9.0.30729.4940
Fault Module Timestamp: 4ca2e32e
Exception Code: c0000005
Exception Offset: 0000000000018cba
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 3081
Additional Information 1: c25c
Additional Information 2: c25c1685399417d1e1d9402a0a681821
Additional Information 3: 0748
Additional Information 4: 07480ae72a916867f4366759ddb9ca3f

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

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Graham Bernard
Re: What does this error message mean in svp13 please?
on Sep 13, 2017 at 3:00:12 am

[Amanda Duffield] "this particular footage is only 6 mins long so not large however it does have many text boxes. same thing is happening with other footage i've used today so it's not just one project or one piece of footage and i'm doing different things when it happens, not always the same. it was happening yesterday also, so not just today."
Over the years you've been editing in Vegas Pro is this the first instance of crashing this way?

* Grazie

Video Content Creator and Potter
PC 7 64-bit 16gb * Intel® Core™i7-2600k Quad Core 3.40GHz * 2GB NVIDIA GEFORCE GTX 560 Ti
Cameras: Canon XF300 + PowerShot SX50HS Bridge


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Steve Rhoden
Re: What does this error message mean in svp13 please?
on Sep 14, 2017 at 9:20:08 am

That is a windows explorer related crashing issue. Some other software you have recently installed maybe
causing this conflict with Vegas, and causing this to pop up every ten minutes.....

Steve Rhoden (Cow Leader)
Film Maker & VFX Artist.
Owner of Filmex Creative Media.
Samples of my Work and Company can be seen here:
http://www.facebook.com/FilmexCreativeMedia


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Nigel O'Neill
Re: What does this error message mean in svp13 please?
on Sep 14, 2017 at 9:31:36 pm

Someone on the Magix Vegas forum is also experiencing this. You could try updating your .NET framework drivers. It's worth a shot:

https://www.vegascreativesoftware.info/us/forum/vegas-pro-has-stopped-worki...

My system specs: Intel i7 7700k 4.20 GHz, GTX570, 16GB RAM, Gigabye Z170 HD3, Vegas Pro 12 (x64), Windows 10 x64 Pro, Vegas Production Assistant 1.0, VASST Ultimate S Pro 4.1, Neat Video Pro 2.6


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