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DVD Arch "Make sure you have all access to data" error

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Linda O'Connell
DVD Arch "Make sure you have all access to data" error
on Mar 20, 2017 at 8:13:06 pm

Hi, I am getting this error message on both DVD Arch 5.0 and 5.2.
A couple of things going on, windows 10 did an update...I can not do a system restore. Tried it 3 times and it says it's unsuccessful.
Also happening..not sure if this is even related, but Windows DVD Player is not working. It just pops up and closes so it's not reading DVDs. (I have an USB DVD and it's not working there either) But not sure if that is even related to the DVD Arch issue or not.
I can handle the DVD player not working...I can get a different program to run them..just mentioning it in case it's related somehow.



PS. I hate Windows updates. Everything was working fine until they try to "improve" things. :)



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László Kovács
Re: DVD Arch "Make sure you have all access to data" error
on Mar 22, 2017 at 7:01:19 pm

Hi,
Does that error occur when you try to burn?
Can you just prepare the dvd?

Best regards

László Kovács


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Linda O'Connell
Re: DVD Arch "Make sure you have all access to data" error
on Mar 22, 2017 at 7:56:15 pm

Great question. I prepares ok, just get the error when it burns.



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László Kovács
Re: DVD Arch "Make sure you have all access to data" error
on Mar 22, 2017 at 8:56:59 pm

Can you try then to burn with a different burning app? (Say Nero?)
Or can yout try DVDA7? (Just the trial, just to see it works with the majestic windows 10?)

Best regards

László Kovács


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Linda O'Connell
Re: DVD Arch "Make sure you have all access to data" error
on Mar 23, 2017 at 12:37:16 pm

Ok. Tried DVD Arch 7 and it didn't work..but I think I am narrowing down the issue. When I first started it gave me this message.. (I ignored it but I think this is the issue..but still don't know how to resolve)


I tried to burn it and got this message. Which is really weird to me because last issue showed "F" drive, this shows "C" and I have no idea who/what "Jenkins" is.


So I think I have it narrowed down to some setting on the admin side got changed..researching that part.

PS I think the DVD player issue is totally separate. I downloading VLC media player and DVDs play now without any issue.



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Linda O'Connell
Re: DVD Arch "Make sure you have all access to data" error
on Mar 23, 2017 at 12:46:15 pm

This is getting weirder...because I am logged on as Administrator. :(



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Linda O'Connell
Re: DVD Arch "Make sure you have all access to data" error
on Mar 23, 2017 at 1:13:09 pm

Figured it out! If I change the prepare/burn folder.. it works. I am just posting my results in case anyone else has issues.


Thanks for your help.



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Robert Strong
Re: DVD Arch "Make sure you have all access to data" error
on Mar 25, 2017 at 3:16:17 am

Yes.....if I remember correctly, the dvd prepare folder needs to be empty.

robert

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