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vegas pro 14 get frozen when opening a video clip i was working hours before this happend

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Jesus Atilano
vegas pro 14 get frozen when opening a video clip i was working hours before this happend
on Oct 21, 2016 at 2:08:57 pm

HI: this the problem I have when working on this video clip that I was working with this program hours before and suddenly I got this error. I uninstalled VEGAS pro 14 and installed it back and it is the same thing, I took this video cloip to another computer with VEGAS pro 14 AND IT WORKS FLWLESSLY, I also updated my NVidia GE force 960.

Extra Information
File: C:\Users\Owner\AppData\Local\VEGAS Pro\14.0\dx_video_grovel_x64.log
File: C:\Users\Owner\AppData\Local\VEGAS Pro\14.0\svfx_video_grovel_x64.log
File: C:\Users\Owner\AppData\Local\VEGAS Pro\14.0\ocio_x64.log
File: C:\Users\Owner\AppData\Local\VEGAS Pro\14.0\dx_grovel_x64.log
File: C:\Users\Owner\AppData\Local\VEGAS Pro\14.0\gpu_video_x64.log
File: H:\2016 EVENTS\Quinceañeras\082016-XV VANESSA ESTRADA\VANESSA DVD.veg

Problem Description
Application Name: VEGAS Pro
Application Version: Version 14.0 (Build 161) 64-bit
Problem: Unmanaged Exception (0xc0000005)
Fault Module: C:\WINDOWS\SYSTEM32\ntdll.dll
Fault Address: 0x00007FFC9234F21B
Fault Offset: 0x000000000002F21B

Fault Process Details
Process Path: C:\Program Files\VEGAS\VEGAS Pro 14.0\vegas140.exe
Process Version: Version 14.0 (Build 161) 64-bit
Process Description: VEGAS Pro
Process Image Date: 2016-09-13 (Tue Sep 13) 21:47:24


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Francois Pénzes
Re: vegas pro 14 get frozen when opening a video clip i was working hours before this happend
on Oct 27, 2016 at 12:39:55 am

Open Event Viewer (in order to access the error logs, and check for any critical errors)...Start | Run | Type eventvwr.msc and click OK | Highlight "Application" and "System" independently in the LH pane | Right click a couple of the newest crtical errors you've received (critical errors are in Red), and select "Properties"

It should help you find, or at least point where the problem is.

Hope it helps


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