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Vegas CRASH - I feel like I've tried every fix online - Project due

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Derek Charles
Vegas CRASH - I feel like I've tried every fix online - Project due
on Sep 6, 2016 at 9:07:26 pm

My old Win 7 laptop is now dead - I've since gotten a new laptop with Win 10

ASUS 15.6" K501UW-NB72 Intel Core i7 6500U (2.50 GHz) NVIDIA GeForce GTX 960M 8 GB DDR4 Memory 128 GB SSD 750 GB HDD Windows 10 Home 64-Bit Laptop

I've since reinstalled Vegas Pro 13 and my plugins - Took a .veg file from previous drive and continued to work fine with all files there. As soon as I click render as - it crashes
Also, as soon as I click ProDad Mercalli's stabilizer to "analyze" - it crashes
AAV Color Lab and all Sony plugins work fine - project plays back fine the whole way through

Things I've tried -
both my internal graphics and NWIDIA graphics drivers are up to date
Scripting - Batch Render - crashes upon click
Turned GPU acceleration to Off
tried setting the enable mulit core rendering to FALSE
set the compatibility mode to Windows Vista
Downloaded Quicktime
There isn't really much else I've found, and I have to send the file to a client asap.

Here is the crash info if it helps for some reason -

Problem Description
Application Name: Vegas Pro
Application Version: Version 13.0 (Build 290) 64-bit
Problem: Unmanaged Exception (0xc0000005)
Fault Module: C:\Windows\SYSTEM32\ntdll.dll
Fault Address: 0x00007FFA335208A8
Fault Offset: 0x00000000000208A8

Fault Process Details
Process Path: C:\Program Files\Sony\Vegas Pro 13.0\vegas130.exe
Process Version: Version 13.0 (Build 290) 64-bit
Process Description: Vegas Pro
Process Image Date: 2014-04-10 (Thu Apr 10) 15:27:08


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Graham Bernard
Re: Vegas CRASH - I feel like I've tried every fix online - Project due
on Sep 6, 2016 at 9:24:43 pm

[Derek Charles] "Application Version: Version 13.0 (Build 290) 64-bit"That's a very early BUILD of VP13. Can't you get the most recent prior to the MAGIX buyout?


The Fault Module is still pointing to the NVIDIA Card driver.

* Grazie

Video Content Creator and Potter
PC 7 64-bit 16gb * Intel® Core™i7-2600k Quad Core 3.40GHz * 2GB NVIDIA GEFORCE GTX 560 Ti
Cameras: Canon XF300 + PowerShot SX50HS Bridge


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George Dean
Re: Vegas CRASH - I feel like I've tried every fix online - Project due
on Sep 6, 2016 at 9:35:25 pm

Hi Derek,

While you are waiting for an answer here, have you done a search on "Fault Module: C:\Windows\SYSTEM32\ntdll.dll"? There is a lot of information about the ntdll.dll errors. You also may want to consider rolling back the Nvidia driver to a previous version. These are just shots in the dark which may help.

Best Regards......George


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Jorma Nippala
Re: Vegas CRASH - I feel like I've tried every fix online - Project due
on Sep 6, 2016 at 10:02:47 pm

Besides trying George's suggestion to roll back to an earlier Nvidia driver (see also the SCS KB item #5172 on this), the OP should try to find the last Sony/SCS build 543 of Vegas Pro 13 and update. SCS had about five VPro 13 updates/new builds after 290, which was the initial build.


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Jorma Nippala
Re: Vegas CRASH - I feel like I've tried every fix online - Project due
on Sep 6, 2016 at 10:05:06 pm

Edit my previous post for typing error. The build I mean is 453.


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Derek Charles
Re: Vegas CRASH - I feel like I've tried every fix online - Project due
on Sep 6, 2016 at 10:14:35 pm

WOW again this community comes through. All is fixed now, It was simply the build - I have several ssd drives that have an earlier version of Vegas builds I think (I never chose to update because of the saying If it aint broke dont fix it). I'ts always done what I needed it to. I've used mine and friends drives whenever I had crash problems I wasn't familiar with and some of the drives had versions of Vegas 8 and 11 to try and open my veg file to see if that roll back works. Thanks so much everyone. I really want to start paypaling the repliers some "tip" money for their fast and accurate answers. I'm about to make a new post on making sure I'm using or optimizing my new graphics card correctly in Vegas.


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