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Conrad Olson
clientserver crashing
on Apr 24, 2008 at 10:13:03 am

Hi guys,

I'm struggling to get a particular encode to work. I have a full HD clip 1920x1080 25p as an animation QuickTime and I'm trying to encode it into a 29.97 H264 clip. I've switched on the PAL > NTSC settings in the frame rate options.

The clip is less than 2 mins long but I've not been able to get through the encode without it failing. I was running it on my machine to start with and it just failed with "Unhandled Exception" listed in the Job Batch list. It thought it might have been a RAM issue because I was rendering After Effects stuff at the same time so I opened Episode on one of the other Macs (pretty much identical). This time it keeps failing but with a clientserver crash being flagged by OSX. Each time it crashes after a different length of time.

Both machine are 8-core MacPros running 10.5.2 (with all the Software Updates) with 6GB RAM.

The settings I'm using are a preset I made last week, which worked fine, until I switch on the frame rate options. I just set a WMV encode off on the other machine and it worked fine.

Any suggestions?


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Robert Longwell
Re: clientserver crashing
on Apr 24, 2008 at 1:47:23 pm

Every now and then, some settings are not compatible with the others. So *maybe* the 25->29.97 frame rate change was just enough to throw the software into a tail spin. It is rare, but it does happen.

I'd suggest doing this encode in 2 steps as a work around:

!) First do an encode to uncompressed MOV format, and do the sizing and frame rate change.
2) Take this new file and convert to H264.

Again, this is a work around but should do the trick.

Robert Longwell


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Conrad Olson
Re: clientserver crashing
on Apr 24, 2008 at 1:55:27 pm

Thanks for the suggestion. I'll give that a go and let you know what happens.

Seeing as I can't encode to the Animation codec (see previous post) with Pro should I encode to None or Video to get an uncompressed QuickTime?



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Craig Seeman
Re: clientserver crashing
on Apr 24, 2008 at 2:30:02 pm

Do you know how to read a crash log from the Console? Can you tell me what the first line is after "Thread 0"



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Conrad Olson
Re: clientserver crashing
on Apr 24, 2008 at 2:47:43 pm

OK, so I've opened the Console from Utilities, selected Log FIles from the side and gone into Crash Reported and I've got a list of clientserver logs:

The first line after Thread 0 says:

0 libSystem.B.dylib 0x92410a22 semaphore_wait_trap + 10

Hope that helps. Let me know if you need anything else.



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Craig Seeman
Re: clientserver crashing
on Apr 24, 2008 at 4:10:11 pm

Absolutely helps. I've seen this happen too. I have some hunches. If you can get me your email address ASAP, I'll send you FTP info so you can upload the source file and settings if you'd be willing. I'd love to test this.



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Conrad Olson
Re: clientserver crashing
on Apr 24, 2008 at 4:17:05 pm

My address is conrad"dot"olson"at"hmxmedia"dot"com



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Craig Seeman
Re: clientserver crashing
on Apr 24, 2008 at 4:25:33 pm

Sent you email with FTP info. I've bumped into this too and I've contacted Telestream about it.



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Harald Lapp
Re: clientserver crashing
on Apr 25, 2008 at 6:28:27 am

hello,

we are very new to episode (just purchased the license some weeks ago), and we have the same or a similar problem with some clips of a customer. the crash report however tells me the following:

Thread 0:
0 libSystem.B.dylib 0x94423b06 mach_wait_until + 10

we are running episode engine pro 4.4.2 on an osx server 10.5.2

maybe you could keep the thread up to date with any news on this topic?

thanks,
harald



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Craig Seeman
Re: clientserver crashing
on Apr 25, 2008 at 3:14:30 pm

While the crash thread looks slightly different it still indicates what I think is some sort of "time out" issue.

Can you post your full system specs and software versions involved? Would you be willing to send me a clip if I sent you FTP info. I am forwarding the results of my tests to the folks at Telestream.



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Conrad Olson
Re: clientserver crashing
on May 1, 2008 at 4:31:51 pm

Hi Craig,

I'm sorry I couldn't upload any footage last week but were you able to recreate the issue? I've just had the same problem with a different Animation QuickTime, using different compression settings, but still going to WMV. The console said

0 libSystem.B.dylib 0x9164da22 semaphore_wait_trap + 10

Any ideas?



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Craig Seeman
Re: clientserver crashing
on May 1, 2008 at 4:48:43 pm

I'm finding that what one is encoding to and the settings may be a factor. In other words, although the same crash is exhibited, there may be different correlates.

If you're going to WMV what frame rate is your setting?

Try 29.97 or 30 (if you're in NTSC land) or 25 if you're in PAL land.



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Conrad Olson
Re: clientserver crashing
on May 1, 2008 at 5:22:03 pm

We're in PAL land. Last time I was trying to do a frame rate conversion from 25p to 29.97. This time I'm working from a 24p clip, just keeping it 24p.



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Craig Seeman
Re: clientserver crashing
on May 1, 2008 at 5:40:30 pm

Can you post full specs on your source clip and a bit about your WMV settings? I'll see if I can duplicate on my end. All my 24p (23.98) source is 720p so if it's an Standard Def file, would you be able to get me the file?

I bumped into an this issue myself with a 29.97fps source file in which WMV settings was 15fps. Changed the WMV setting to 29.97 and it encoded every time. At FPS I got clientserver crash every time.

I'm curious to see if there's some sort of issue with certain sources and certain WMV frame rate settings.



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Harald Lapp
Re: clientserver crashing
on May 6, 2008 at 2:44:46 pm

sorry, i ran out of time last weeks. many thanx for your offer. i would be more than happy if i could upload you a file.




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Harald Lapp
Re: clientserver crashing
on May 15, 2008 at 9:17:28 pm

we managed to solve the problem by taking a setting which came with episode and adjusting the values to our needs. this worked just fine and so the problem is solved for us.



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Craig Seeman
Re: clientserver crashing
on May 15, 2008 at 9:42:09 pm

What source file type and what setting?

It might be a good to know for those of us who might bump into this issue.

Of course maybe Telestream can fix it too.



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Conrad Olson
Re: clientserver crashing
on Jun 12, 2008 at 6:29:09 pm

I've just experienced another clientserver crash, this time trying to encode H.264 from an HD source. The one thing different about this clip is that it's 60fps. Ended up having to use Compressor instead. Is this a different issue? Here is the log:

Process: clientserver [10816]
Path: /Applications/Episode.app/Contents/Resources/cm/bin/clientserver
Identifier: clientserver
Version: ??? (???)
Code Type: X86 (Native)
Parent Process: Episode [10392]

Date/Time: 2008-06-12 18:45:10.364 +0100
OS Version: Mac OS X 10.5.3 (9D34)
Report Version: 6

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 16

Thread 0:
0 libSystem.B.dylib 0x9461c4e2 semaphore_wait_trap + 10
1 libSystem.B.dylib 0x94694635 pthread_join + 706
2 libsys.dylib 0x0006b660 PW::CM::Sys::RComponentChainItem::join() + 32
3 clientserver 0x00004709 ClientServer::parseJob(PW::CM::Sys::CMD&, char*) + 5385
4 clientserver 0x00002e28 ClientServer::main(int, char**) + 994
5 clientserver 0x0000277a main + 76
6 clientserver 0x00002712 start + 258
7 clientserver 0x00002639 start + 41

Thread 1:
0 libSystem.B.dylib 0x9461c4ee semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x9464e866 _pthread_cond_wait + 1267
2 libSystem.B.dylib 0x94694371 pthread_cond_wait + 48
3 com.apple.AppleProRes422 0x110f332d 0x110d1000 + 140077
4 libSystem.B.dylib 0x9464d6f5 _pthread_start + 321
5 libSystem.B.dylib 0x9464d5b2 thread_start + 34

Thread 2:
0 libSystem.B.dylib 0x9461c4ee semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x9464e866 _pthread_cond_wait + 1267
2 libSystem.B.dylib 0x94694371 pthread_cond_wait + 48
3 com.apple.AppleProRes422 0x110f332d 0x110d1000 + 140077
4 libSystem.B.dylib 0x9464d6f5 _pthread_start + 321
5 libSystem.B.dylib 0x9464d5b2 thread_start + 34

Thread 3:
0 libSystem.B.dylib 0x9461c4ee semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x9464e866 _pthread_cond_wait + 1267
2 libSystem.B.dylib 0x94694371 pthread_cond_wait + 48
3 com.apple.AppleProRes422 0x110f332d 0x110d1000 + 140077
4 libSystem.B.dylib 0x9464d6f5 _pthread_start + 321
5 libSystem.B.dylib 0x9464d5b2 thread_start + 34

Thread 4:
0 libSystem.B.dylib 0x9461c4ee semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x9464e866 _pthread_cond_wait + 1267
2 libSystem.B.dylib 0x94694371 pthread_cond_wait + 48
3 com.apple.AppleProRes422 0x110f332d 0x110d1000 + 140077
4 libSystem.B.dylib 0x9464d6f5 _pthread_start + 321
5 libSystem.B.dylib 0x9464d5b2 thread_start + 34

Thread 5:
0 libSystem.B.dylib 0x9461c4ee semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x9464e866 _pthread_cond_wait + 1267
2 libSystem.B.dylib 0x94694371 pthread_cond_wait + 48
3 com.apple.AppleProRes422 0x110f332d 0x110d1000 + 140077
4 libSystem.B.dylib 0x9464d6f5 _pthread_start + 321
5 libSystem.B.dylib 0x9464d5b2 thread_start + 34

Thread 6:
0 libSystem.B.dylib 0x9461c4ee semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x9464e866 _pthread_cond_wait + 1267
2 libSystem.B.dylib 0x94694371 pthread_cond_wait + 48
3 com.apple.AppleProRes422 0x110f332d 0x110d1000 + 140077
4 libSystem.B.dylib 0x9464d6f5 _pthread_start + 321
5 libSystem.B.dylib 0x9464d5b2 thread_start + 34

Thread 7:
0 libSystem.B.dylib 0x9461c4ee semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x9464e866 _pthread_cond_wait + 1267
2 libSystem.B.dylib 0x94694371 pthread_cond_wait + 48
3 com.apple.AppleProRes422 0x110f332d 0x110d1000 + 140077
4 libSystem.B.dylib 0x9464d6f5 _pthread_start + 321
5 libSystem.B.dylib 0x9464d5b2 thread_start + 34

Thread 8:
0 libSystem.B.dylib 0x9461c4ee semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x9464e866 _pthread_cond_wait + 1267
2 libSystem.B.dylib 0x94694371 pthread_cond_wait + 48
3 com.apple.AppleProRes422 0x110f332d 0x110d1000 + 140077
4 libSystem.B.dylib 0x9464d6f5 _pthread_start + 321
5 libSystem.B.dylib 0x9464d5b2 thread_start + 34

Thread 9:
0 libSystem.B.dylib 0x9461c4ee semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x9464e866 _pthread_cond_wait + 1267
2 libSystem.B.dylib 0x94694371 pthread_cond_wait + 48

Thread 10:
0 libSystem.B.dylib 0x9461c4ee semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x9464e866 _pthread_cond_wait + 1267
2 libSystem.B.dylib 0x94694371 pthread_cond_wait + 48

Thread 11:
0 libpwcore.dylib 0x00173b6a __intel_new_memcpy + 2234

Thread 12:
0 libpwcore.dylib 0x00173b6a __intel_new_memcpy + 2234

Thread 13:
0 libSystem.B.dylib 0x9461c4ee semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x9464e866 _pthread_cond_wait + 1267
2 libSystem.B.dylib 0x94694371 pthread_cond_wait + 48
3 libcm.dylib 0x000d7d48 __ZN2PW2CM13RQFrameReader8nextNodeEv. + 84
4 pw_filter_any_statistics.so 0x001bedb6 non-virtual thunk to FrameCounter::runloop(pwbase::object_refcount*) + 26
5 libSystem.B.dylib 0x9464d6f5 _pthread_start + 321
6 libSystem.B.dylib 0x9464d5b2 thread_start + 34

Thread 14:
0 libSystem.B.dylib 0x9461c4ee semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x9464e866 _pthread_cond_wait + 1267
2 libSystem.B.dylib 0x94694371 pthread_cond_wait + 48
3 libcm.dylib 0x000d7d48 __ZN2PW2CM13RQFrameReader8nextNodeEv. + 84
4 pw_exporter_any_mov.so 0x006f6246 non-virtual thunk to MOVExporter::runloop(pwbase::object_refcount*) + 26
5 libSystem.B.dylib 0x9464d6f5 _pthread_start + 321
6 libSystem.B.dylib 0x9464d5b2 thread_start + 34

Thread 15:
0 libpwcore.dylib 0x00173b79 __intel_new_memcpy + 2249
1 libcm.dylib 0x000d11f4 __ZN2PW2CM6RFrameC9EPKS1_jjPhNS_17ConstructionFlagsE + 514
2 libcm.dylib 0x000d2065 __ZN2PW2CM11RVideoFrameC9EPKS1_jjPhjNS_17ConstructionFlagsE + 57
3 pw_decoder_video_qt.so 0x00719fc6 QTVideoDecoder::try_to_put_frame(QTVideoDecoder*, PW::RPtr, char*, int, int, unsigned int, unsigned int, float) + 236
4 pw_decoder_video_qt.so 0x00719df4 QTVideoDecoder::frameDecodedQTCallback(void*, long, unsigned long, __CVBuffer*, long long, long long, unsigned long, void*, void*) + 400
5 com.apple.QuickTime 0x9599cb81 icmCallDecompressionTrackingCallback + 1213
6 com.apple.QuickTime 0x95a017aa decompressionSessionCompletionProc + 92
7 com.apple.QuickTime 0x9599c362 CommonAsyncProc + 426
8 com.apple.QuickTime 0x9599da3e ICMDecompressCompleteWithBuffer + 152
9 ...ickTimeComponents.component 0x948c635e BaseCodec_FinishFrame + 625
10 ...ickTimeComponents.component 0x948c87d3 BaseCodec_DrawBandComplete + 295
11 ...ickTimeComponents.component 0x948c894d BaseCodec_DecompressWorkFunction + 81
12 ...ickTimeComponents.component 0x948c6b94 BaseCodec_DecompressCallBack_Common + 1300
13 ...ickTimeComponents.component 0x948c9dea Base_CDBandDecompress + 3725
14 ...ickTimeComponents.component 0x948c517b Base_CDComponentDispatch + 125
15 com.apple.AppleProRes422 0x110d4b74 IcpDecompressorComponentDispatch + 96
16 ...ple.CoreServices.CarbonCore 0x907daf31 CallComponentDispatch + 29
17 com.apple.QuickTime 0x9599b2d3 ImageCodecBandDecompress + 43
18 com.apple.QuickTime 0x959855bf DoBandedDecompress + 15472
19 com.apple.QuickTime 0x9598154a ICMAction + 650
20 com.apple.QuickTime 0x9598020a ICMDeviceLoop + 557
21 com.apple.QuickTime 0x9598ac8a DecompressSequenceFrameWhen + 843
22 com.apple.QuickTime 0x9598a60f ICMDecompressionSessionDecodeFrame + 671
23 pw_decoder_video_qt.so 0x00719a49 QTVideoDecoder::decode_frame(PW::RPtr) + 171
24 pw_decoder_video_qt.so 0x007196ce QTVideoDecoder::process() + 1008
25 libcm.dylib 0x000d54ac __ZN2PW2CM24CMMultipleQueueComponent7runloopEPN6pwbase15object_refcountE. + 28
26 libSystem.B.dylib 0x9464d6f5 _pthread_start + 321
27 libSystem.B.dylib 0x9464d5b2 thread_start + 34

Thread 16 Crashed:
0 libSystem.B.dylib 0x946fddbe __semwait_signal_nocancel + 10
1 libSystem.B.dylib 0x946efc87 usleep$NOCANCEL$UNIX2003 + 61
2 libSystem.B.dylib 0x9471148b abort + 85
3 libcm.dylib 0x000d489a PW::CM::RComponent::handleNotifications() + 0
4 libSystem.B.dylib 0x9464d6f5 _pthread_start + 321
5 libSystem.B.dylib 0x9464d5b2 thread_start + 34

Thread 17:
0 libSystem.B.dylib 0x9461c4ee semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x9464e866 _pthread_cond_wait + 1267
2 libSystem.B.dylib 0x94694371 pthread_cond_wait + 48

Thread 18:
0 libSystem.B.dylib 0x9461c4ee semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x9464e866 _pthread_cond_wait + 1267
2 libSystem.B.dylib 0x94694371 pthread_cond_wait + 48

Thread 19:
0 libSystem.B.dylib 0x9461c4ee semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x9464e866 _pthread_cond_wait + 1267
2 libSystem.B.dylib 0x94694371 pthread_cond_wait + 48
3 com.apple.AppleProRes422 0x110f332d 0x110d1000 + 140077
4 libSystem.B.dylib 0x9464d6f5 _pthread_start + 321
5 libSystem.B.dylib 0x9464d5b2 thread_start + 34

Thread 20:
0 libSystem.B.dylib 0x9461c4ee semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x9464e866 _pthread_cond_wait + 1267
2 libSystem.B.dylib 0x94694371 pthread_cond_wait + 48
3 com.apple.AppleProRes422 0x110f332d 0x110d1000 + 140077
4 libSystem.B.dylib 0x9464d6f5 _pthread_start + 321
5 libSystem.B.dylib 0x9464d5b2 thread_start + 34

Thread 21:
0 libSystem.B.dylib 0x9461c4ee semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x9464e866 _pthread_cond_wait + 1267
2 libSystem.B.dylib 0x94694371 pthread_cond_wait + 48
3 com.apple.AppleProRes422 0x110f332d 0x110d1000 + 140077
4 libSystem.B.dylib 0x9464d6f5 _pthread_start + 321
5 libSystem.B.dylib 0x9464d5b2 thread_start + 34

Thread 22:
0 libSystem.B.dylib 0x9461c4ee semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x9464e866 _pthread_cond_wait + 1267
2 libSystem.B.dylib 0x94694371 pthread_cond_wait + 48
3 com.apple.AppleProRes422 0x110f332d 0x110d1000 + 140077
4 libSystem.B.dylib 0x9464d6f5 _pthread_start + 321
5 libSystem.B.dylib 0x9464d5b2 thread_start + 34

Thread 23:
0 libSystem.B.dylib 0x9461c4ee semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x9464e866 _pthread_cond_wait + 1267
2 libSystem.B.dylib 0x94694371 pthread_cond_wait + 48
3 com.apple.AppleProRes422 0x110f332d 0x110d1000 + 140077
4 libSystem.B.dylib 0x9464d6f5 _pthread_start + 321
5 libSystem.B.dylib 0x9464d5b2 thread_start + 34

Thread 24:
0 libSystem.B.dylib 0x9461c4ee semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x9464e866 _pthread_cond_wait + 1267
2 libSystem.B.dylib 0x94694371 pthread_cond_wait + 48
3 com.apple.AppleProRes422 0x110f332d 0x110d1000 + 140077
4 libSystem.B.dylib 0x9464d6f5 _pthread_start + 321
5 libSystem.B.dylib 0x9464d5b2 thread_start + 34

Thread 25:
0 libSystem.B.dylib 0x9461c4ee semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x9464e866 _pthread_cond_wait + 1267
2 libSystem.B.dylib 0x94694371 pthread_cond_wait + 48
3 com.apple.AppleProRes422 0x110f332d 0x110d1000 + 140077
4 libSystem.B.dylib 0x9464d6f5 _pthread_start + 321
5 libSystem.B.dylib 0x9464d5b2 thread_start + 34

Thread 26:
0 libSystem.B.dylib 0x9461c4ee semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x9464e866 _pthread_cond_wait + 1267
2 libSystem.B.dylib 0x94694371 pthread_cond_wait + 48
3 com.apple.AppleProRes422 0x110f332d 0x110d1000 + 140077
4 libSystem.B.dylib 0x9464d6f5 _pthread_start + 321
5 libSystem.B.dylib 0x9464d5b2 thread_start + 34

Thread 16 crashed with X86 Thread State (32-bit):
eax: 0x0000003c ebx: 0x946fd90f ecx: 0xb083ed9c edx: 0x946fddbe
edi: 0x000d546e esi: 0xb083edf8 ebp: 0xb083edd8 esp: 0xb083ed9c
ss: 0x0000001f efl: 0x00000247 eip: 0x946fddbe cs: 0x00000007
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0xb0943c58

Binary Images:
0x1000 - 0xdfe5 +clientserver ??? (???) /Applications/Episode.app/Contents/Resources/cm/bin/clientserver
0x1f000 - 0x32feb +libpw.dylib ??? (???) <3076501e91074452bc000574efb940fd> /Applications/Episode.app/Contents/Resources/cm/lib/libpw.dylib
0x42000 - 0x42ffd libmx.A.dylib ??? (???) /usr/lib/libmx.A.dylib
0x66000 - 0xb0fe7 +libsys.dylib ??? (???) <0063e879ed6e44ed89978471d5a682a8> /Applications/Episode.app/Contents/Resources/cm/lib/libsys.dylib
0xcc000 - 0x125fc7 +libcm.dylib ??? (???) <0b10df93e6e64d0e8cfdf57777fa5672> /Applications/Episode.app/Contents/Resources/cm/lib/libcm.dylib
0x154000 - 0x18aff3 +libpwcore.dylib ??? (???) /Applications/Episode.app/Contents/Resources/cm/lib/libpwcore.dylib
0x1ad000 - 0x1b7fef +pw_importer_any_mov.so ??? (???) <119023d947784fc2901b36075987f223> /Applications/Episode.app/Contents/Resources/cm/component/pw.importer.any.mov/darwin/x86/pw_importer_any_mov.so
0x1bd000 - 0x1c0ffb +pw_filter_any_statistics.so ??? (???) /Applications/Episode.app/Contents/Resources/cm/component/pw.filter.any.statistics/darwin/x86/pw_filter_any_statistics.so
0x1c5000 - 0x1c9fc7 +pw_encoder_video_qt.so ??? (???) /Applications/Episode.app/Contents/Resources/cm/component/pw.encoder.video.qt/darwin/x86/pw_encoder_video_qt.so
0x400000 - 0x46cffd +libqt.dylib ??? (???) <732e1413add344dc8e7887dab5e82c93> /Applications/Episode.app/Contents/Resources/cm/lib/libqt.dylib
0x4a7000 - 0x63900d +pw_filter_video_resize.so ??? (???) <7182d1843aae4f4e8bb5aabdff779d98> /Applications/Episode.app/Contents/Resources/cm/component/pw.filter.video.resize/darwin/x86/pw_filter_video_resize.so
0x6f5000 - 0x70cff3 +pw_exporter_any_mov.so ??? (???) /Applications/Episode.app/Contents/Resources/cm/component/pw.exporter.any.mov/darwin/x86/pw_exporter_any_mov.so
0x716000 - 0x71dfef +pw_decoder_video_qt.so ??? (???) <475bc38b3873427aa51f4af16fc4208f> /Applications/Episode.app/Contents/Resources/cm/component/pw.decoder.video.qt/darwin/x86/pw_decoder_video_qt.so
0x7aa000 - 0x7adfef com.apple.LiveType.component 2.1.3 (2.1.3) /Library/QuickTime/LiveType.component/Contents/MacOS/LiveType
0x7b2000 - 0x7f8fc3 com.apple.motion.component 1.0 (1.0) <77973a134e79426f853f2318e52a2207> /Library/QuickTime/Motion.component/Contents/MacOS/Motion
0x11000000 - 0x11065fde com.apple.LiveType.framework 2.1.3 (2.1.3) /System/Library/PrivateFrameworks/LiveType.framework/Versions/A/LiveType
0x11085000 - 0x1108802f +Motion ??? (???) /Library/Frameworks/Motion.framework/Versions/A/Motion
0x1108d000 - 0x110aeff1 +pw_converter_any_converterlib.so ??? (???) /Applications/Episode.app/Contents/Resources/cm/component/pw.converter.any.converterlib/darwin/x86/pw_converter_any_converterlib.so
0x110d1000 - 0x1110bfff com.apple.AppleProRes422 1.0.2 (46) /Library/QuickTime/AppleProRes422.component/Contents/MacOS/AppleProRes422
0x11157000 - 0x11169fd9 com.apple.FCP Uncompressed 422.component 1.5 (1.5) /Library/QuickTime/FCP Uncompressed 422.component/Contents/MacOS/FCP Uncompressed 422
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jay ingles
Re: clientserver crashing
on Jun 4, 2009 at 12:47:30 pm

Im experiencing this problem as well.

My source file was rendered out from FCP thru Export using Compressor with a PR HQ preset. Source footage is ApplePRHQ 720p in FCP. I'd then taken this file and exported with episode (latest version).

It crashes most of the time but worked sometime. The render should take 20-30 mins on my machine, but many times it says "less than a minute" then fails.

I've tried on both a new macbook pro & a 1.5year old 8core desktop.

any suggestions? very frustrating. Episode is very powerful but i find it very very finicky and fails with no explanation.

help anyone?
thanks.

jay


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