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Leigh Young
can't search particle View
on Jan 6, 2016 at 5:07:58 pm

I just bought and downloaded Particle Illusion 3 today and the particle View it came with won't search. I type something like "fire" into the search field but the SEARCH button deactivates and hitting return does nothing.


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Brian Fox
Re: can't search particle View
on Jan 8, 2016 at 9:54:22 pm

Hi Leigh!

You should contact our support department at http://support.genarts.com/ to find out what's going on.

Thanks,
Brian


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Leigh Young
Re: can't search particle View
on Jan 8, 2016 at 11:55:48 pm

I restarted Particle View and my computer and I can now search all the particles now. Luckily a simple fix that worked after a try or two.


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Francois Blawat
Re: can't search particle View
on Jan 8, 2016 at 10:03:30 pm

Hi Leigh,

I'm sorry but I do not have a lot of experience with that particular issue. I would contact support@genarts.com to see if they can help you out especially since you just purchased Particle Illusion.

The only thing I can suggest until Alan or GenArts pops up here, is to make sure that once you Press S for search under ParticleView that you have both the IL3 and IEL/ELC boxes checked.

Good luck.

- - - - -
FixitMad


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