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Tom Schimmel
Trying to access web site -
on Jun 4, 2011 at 8:00:10 pm

Hi -

WE are trying to access the wondertouch.com web site and receive the following message:

You are not authorized to view this page
You do not have permission to view this directory or page due to the access control list (ACL) that is configured for this resource on the Web server.

We are assuming either something is set wrong on the server, the site is down for maintenance or the site unfortunately may have been hacked.
Please advise... Had no problem on the 2nd of June.
(have tried via desktop (2 different locations) and via cell phone).

Thanks,
Tom


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Theo van Laar
Re: Trying to access web site -
on Jun 5, 2011 at 6:38:35 pm

I have the same problem...

Theo


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Stephen Curry
Re: Trying to access web site -
on Jun 6, 2011 at 3:08:17 am

same here as well June 5 , 2011


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Philip Knight
Re: Trying to access web site -
on Jun 6, 2011 at 8:04:49 am

And now June 6th... This is now way beyond a maintenance situation (usually those last an hour or two). I tried going through GenArts site yet same result -- Wondertouch.com has been offline going on 4 days.

Alan, you here somewhere - what's going on?


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Alan Lorence
Re: Trying to access web site -
on Jun 6, 2011 at 2:38:40 pm

It's back up.

Please note that for fastest response on ANY issue, email support at wondertouch dot com or support at genarts dot com -- don't rely on this forum.

Alan.

http://www.wondertouch.com


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Philip Knight
Re: Trying to access web site -
on Jun 8, 2011 at 12:26:05 am

Thanks, Alan, good news. It wasn't really a support issue (just checking for monthly emitters) hence it didn't even occur to me to bug you with an email :o)


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