FORUMS: list search recent posts

PI3 not working since attempting free upgrade

COW Forums : particle Illusion

<< PREVIOUS   •   VIEW ALL   •   PRINT   •   NEXT >>
Alan Mills
PI3 not working since attempting free upgrade
on Mar 29, 2011 at 11:08:46 am

Hi. Looking for some help here. Irregular user and forum member at best but...

Just tried doing the point release free upgrade from the 'check for upgrade' dialog. The update seemed to fail and now I can;t run PI3 at all. I consiostently get an error saying "application has failed to start because a side by side config is incorrect". Tried the obvious reset config and that gave the same error also.

Any adivce?

Alan


Return to posts index

Alan Lorence
Re: PI3 not working since attempting free upgrade
on Mar 29, 2011 at 5:23:52 pm

Either look in the wondertouch folder of your Documents folder for the update backups folder and copy the old exe from there to your particleIllusion Program Files folder, or use the 3.0.4 "update" installer that's on our website to restore 3.0.4.1.

Then when it's working again you can r-click on the pI3 shortcut and "run as administrator" and try the update again.

Alan.

http://www.wondertouch.com


Return to posts index

<< PREVIOUS   •   VIEW ALL   •   PRINT   •   NEXT >>
© 2017 CreativeCOW.net All Rights Reserved
[TOP]