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PI Tech Support Up?

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Philip Knight
PI Tech Support Up?
on Jan 31, 2011 at 9:26:11 am

I didn't get the usual and immediate auto-response acknowledging receipt of query sent earlier today. Does this mean PI didn't get it?

Thanks.


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Alan Lorence
Re: PI Tech Support Up?
on Jan 31, 2011 at 11:40:57 pm

particleIllusion doesn't get *any* emails. =)

GenArts / wondertouch does though, and we did get yours. I wonder if the autoreply went to a spam folder?

Alan.

http://www.wondertouch.com


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Alan Lorence
Re: PI Tech Support Up?
on Jan 31, 2011 at 11:45:56 pm

Actually, I think I know the problem: your email address is bouncing. I've included the message we get below, but xx'd out parts of your address.

-------
Diagnostic-Code: smtp; 550 No such user here
-------

Alan.

http://www.wondertouch.com


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Philip Knight
Re: PI Tech Support Up?
on Feb 1, 2011 at 12:21:51 am

Thanks, Alan. I had to restore my system with Acronis TI a few days ago and something got screwy with my email domain server and/or Thunderbird. So I'll send you an email again through another account and you can forward your response to that one.

NRN.


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