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Activation error

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Cindy Towsley
Activation error
on Dec 10, 2010 at 11:40:35 pm

I accidentally requested a new site code and MID # when installing, which are different from the ones I was provided by Wondertouch when I followed the proper procedure. I can't change the old ones, I can't enter my activation code to remove the license as it doesn't match and I can't change the Site or MID codes by hand. I am officially stuck as I can't start the program and uninstalling it doesn't remove the license/activation. How do I reset the activation program so that I can start over properly?

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Alan Lorence
Re: Activation error
on Dec 11, 2010 at 4:25:31 pm

You didn't do anything -- the MID and Site Codes are generated automatically.

Just click the "activate online" button to generate a new activation code.

If you don't have your serial number anymore, email support at wondertouch dot com.


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