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reset activation number [rt #15135]

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Theo van Laar
reset activation number [rt #15135]
on Dec 8, 2010 at 11:55:07 pm

How long will it normally take to have my activation of PI resetted?

Yesterday I downloaded the new update 3.04 for particle illusion. Then I could not start the program anymore, so I went to START-PROGRAMS-PI to reset the default values. Next I had to activate PI again, but I got the message that PI had been activated on-line already 3 times.

I asked Wondertouch support to reset the numer of activations [rt #15135]
Unfortunately, I didn't get any response today. I can understand that things can not always be fixed immediatly. But since I am about to finish a project, I was just wondering how long it migth take before I can continue to work on the project.

Theo


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Theo van Laar
Re: reset activation number [rt #15135]
on Dec 9, 2010 at 8:13:52 am

Problem solved. Alan, thanks for your help!

Theo


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John Orban
Re: reset activation number [rt #15135]
on Dec 16, 2010 at 6:13:52 pm

Don't know what your issue was, but today I'm suddenly asked to Activate my copy of PI. AND the program is crashing while waiting for me to activate (which I can't because I've exceeded the number of activations). Jeez I hate copy protection. Does it REALLY work? (Other then screwing up legitimate users' experiences?

Running 10.6.5 OSX


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