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3.0.7 OSX installation problem

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Nigel Wainwright
3.0.7 OSX installation problem
on Sep 5, 2008 at 3:22:30 pm

When I run the installation package for 3.0.7 the installation jumps from the 'License' stage to the 'Check Location' stage, missing out the 'Destination Select' option. It then tells me I have chosen to install the software at the following path: Label, and to click 'Go Back'. When I do this, it takes me to the 'License' stage and the whole process repeats itself. I cannot get to the 'Destination Select' option.

Any ideas?




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Alan Lorence
Re: 3.0.7 OSX installation problem
on Sep 5, 2008 at 3:46:48 pm

Just to be clear, this is the 3.0.7 update installer, not the full version installer (only the update does a "check location").

What OS X version are you running?



Alan.

http://www.wondertouch.com


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Alan Lorence
Re: 3.0.7 OSX installation problem
on Sep 5, 2008 at 10:20:42 pm

There is a manual update you can do instead:

http://www.wondertouch.com/downloads/updates/pIllusion_OSX_307_update_no_in...

There is no installer -- just unzip the files into your particleIllusion 3 application folder, replacing the existing files. Don't drag the entire folder -- select and drag all of the files and folders that are in the folder to your particleIllusion 3.0 folder. (does that make sense?)




Alan.

http://www.wondertouch.com


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NIgel Wainwright
Re: 3.0.7 OSX installation problem
on Sep 7, 2008 at 6:15:38 am

Hi Alan,

Thanks for the manual update which I could not find on the website. However, the website does offer the following download for the 3.0.7 update:

pIllusion_OSX_307_update.pkg.zip with the instructions, 'unzip, the double-click the pkg file to start the installer'.

This is exactly what I did - I am using OSX 10.5.4.

Regards,

Nigel


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Alan Lorence
Re: 3.0.7 OSX installation problem
on Sep 8, 2008 at 5:17:20 pm

There's a new update installer on our site now that doesn't have this problem:

http://www.wondertouch.com/downloads/updates/pIllusion_OSX_307_update_a.pkg...

Notice the "_a" in the filename.

This one will let you choose the destination -- If you haven't done the manual install yet, please give this new installer a try.



Alan.

http://www.wondertouch.com


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