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Help! Particle Illusion won't start on my computer!

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Agatheron
Help! Particle Illusion won't start on my computer!
on Jul 24, 2007 at 9:06:41 pm

Hi...

I just got back from a few weeks of vacation, and much to my horror I tried to start up Particle Illusion on Windows XP and nothing happened, save for the standard alert beep. No dialogue boxes have come up, nothing... It's a fully registered version, and it's giving no indication as to why the software isn't activating.

Any suggestions on what I might be able to do?

Yours in panic,

Agatheron


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Alan Lorence
Re: Help! Particle Illusion won't start on my computer!
on Jul 24, 2007 at 9:47:27 pm

Start - Programs - particleIllusion 3.0 - reset default settings




Alan.

http://www.wondertouch.com


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Agatheron
Re: Help! Particle Illusion won't start on my computer!
on Jul 25, 2007 at 12:19:28 am

I tried that once already, and it gave me the same warning beep with no startup. I'll try it again when I am back at my computer in the office... but just in case, any other suggestions?


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jholste
Re: Help! Particle Illusion won't start on my computer!
on Jul 25, 2007 at 2:52:25 am

Be sure to Kill any instances of the program that may be hidden (ctrl+alt+del) then Task Manager then image name look for particleIllusion.exe and then end process. rerun particleIllusion 3.0 - reset default settings

John


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Agatheron
Re: Help! Particle Illusion won't start on my computer!
on Jul 26, 2007 at 1:41:01 pm

Tried killing any processes that seemed to be the culprit and running the reset, but unfortunately, I'm still getting the same result. Do I need to reinstall? I've even gone so far as to shut the computer down, run the reset as the first thing I do after I turn the computer back on, and still nothing.

This is starting to get critical for an upcoming project!


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Alan Lorence
Re: Help! Particle Illusion won't start on my computer!
on Jul 26, 2007 at 1:59:23 pm

Did you purchase the CD version or download version? If CD, did you ever install from the CD or were you still using the temporary download version? I think the temporary download version (stops working after 50 days) doesn't show any messages for some users when it expires.

If that's not the issue, try "run with software rendering".




Alan.

http://www.wondertouch.com


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