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Can't load shapes

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malikfourir
Can't load shapes
on Dec 7, 2005 at 7:41:53 pm

Hi,

When I want to load a new shape, in the "change shape" tab, I get an error: can not load "filename". Tried lots of filetypes (jpg, psd, tif, bmp) and several resolutions. Nothing helps.
What could be the problem?

Malik


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Alan Lorence
Re: Can't load shapes
on Dec 7, 2005 at 7:55:00 pm

Try loading one of the JPG images as a background image for a layer. If you get the same error message, then you're missing some files and should reinstall.



Alan.
wondertouch


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malikfourir
Re: Can't load shapes
on Dec 7, 2005 at 9:11:53 pm

when I load background image, it says "unsupported file format" and I used JPEG and PSD

Reinstall doesn't help, I did a complete uninstall and then reinstalled it but still not working.
Malik


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Alan Lorence
Re: Can't load shapes
on Dec 7, 2005 at 9:31:14 pm

Email wondertouch support.



Alan.
wondertouch


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malikfourir
Re: Can't load shapes
on Dec 8, 2005 at 12:59:31 pm

I fixed it myself.
downloaded the demo and compared it with the full version, I replaced some dll's and it works again.

Thanks


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5th-3lement
Re: Can't load shapes
on Dec 30, 2005 at 7:07:17 pm

I am having the same problem with PI3. Which .dll's did you have to replace?


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Alan Lorence
Re: Can't load shapes
on Dec 30, 2005 at 7:28:49 pm

I'm going to jump in here and say that the only people I know who have had problems loading images are those using cracked (illegal) versions of the program.

If this doesn't apply to you, prove me wrong by sending me your order reference number: support at wondertouch dot com.



Alan.
wondertouch


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