The station that I am uploading our show to wants a mpeg 2 codec for the file.
I know primarily mpeg 2 is used for DVD usage and when using apple compressor you have to export out two separate files. I need one file with video and audio. I have tried the program stream preset and creating my own preset.
After you replied that it didn't work - I went and actually tested and built one that did.
I'm just going to reiterate what Craig said here (and add a little of my own info.)
1) Check the file actually has audio - perhaps compress it to some other format (such as the youtube preset in Compressor.) Don't encode the whole piece, just one min or so (you can set in/out points in the viewer or in FCP)
2) Use the DVD (or other MPEG2 preset. Customize it as following
Encoder tab: Switch the stream usage to Generic
Encoder; extras tab: Multiplexed MPEG1/layer 2 audio on, program stream (MPEG) or Transport stream (TS)
Save this preset
3) Test this preset.
4) Report to us if it worked or not (also, tell us how you're monitoring it if it doesn't work - QTX? QT7? VLC?)